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BUSI 3007 FINAL EXAM WEEK 6 - QUESTION AND ANSWERS.

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BUSI 3007 FINAL EXAM WEEK 6 - QUESTION AND ANSWERS.

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BUSI 3007 FINAL EXAM WEEK 6
- QUESTION AND ANSWERS
• Question 1
4 out of 4 points
Collison and Parcell discuss steps to embed the knowledge management process within
organizations. In which of these steps does the team link their efforts to other business processes?
Selected Answer:
Embedding
Correct Answer:
Embedding
• Question 2
4 out of 4 points
Writing a frequently asked questions (FAQ) list based on the knowledge of the expert who is leaving is
part of which phase of the knowledge capture process?
Selected Answer:
Publish the personal knowledge asset
Correct Answer:
Publish the personal knowledge asset
• Question 3
4 out of 4 points
Collison and Parcell discuss steps to embed the knowledge management process within
organizations. In which of these steps is it important to demonstrate a "quick win"?
Selected Answer:
Starting
Correct Answer:
Starting
• Question 4
4 out of 4 points
According to Moffett, McAdam, and Parkinson (2004), what does the MeCTIP model show?
Selected Answer:
All of the above are correct.
Correct Answer:
All of the above are correct.
• Question 5
4 out of 4 points
The stage in the life cycle of communities where connectivity is maintained is:
Selected Answer:
Building momentum
Correct Answer:

, Building momentum
• Question 6
4 out of 4 points
Which of the following is not a part of the holistic model?
Selected Answer:
Building new IT systems
Correct Answer:
Building new IT systems
• Question 7
4 out of 4 points
According to Collison and Parcell, a meeting where people come to share their expertise, knowledge,
or insights with a team that has requested help is called ________.
Selected Answer:
A peer assist
Correct Answer:
A peer assist
• Question 8
4 out of 4 points
The toughest part of the KM process is:
Selected Answer:
Letting go
Correct Answer:
Letting go
• Question 9
4 out of 4 points
The role of a sponsor of a community is to:
Selected Answer:
Clarify the business needs
Correct Answer:
Clarify the business needs
• Question 10
4 out of 4 points
According to Moffett, McAdam, and Parkinson (2004), why is the MeCTIP model beneficial to KM
research?
Selected
Answer: It outlines key components of the field and the relationships that exist between these
elements.
Correct
Answer: It outlines key components of the field and the relationships that exist between these
elements.
• Question 11
4 out of 4 points

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