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ATI Video Case Study- Module 2
Sierra Rivera
Rasmussen College
NUR2356 Section OCP 2: Multidimensional Care l
Patricia Dolloff
1/17/2021
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Module 02 Assignment- ATI Video Case Study on Therapeutic Communication
Purpose
1. Identify therapeutic and non-therapeutic communication techniques.
2. Identify congruency between verbal and non-verbal communication.
3. Document the conversation and label the parts of the conversation.
Course Competency
Apply strategies for safe, effective multidimensional nursing practice when providing
basic care and comfort for clients.
m
er as
Instructions
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eH w
For this assignment, fill out the template provided directly after these instructions.
o.
rs e
1. Listen to the ATI video case study called Therapeutic Communication.
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2. Record the conversation, indicating the comments made by the nurse and client in the
correct columns.
o
3. Observe and document the verbal and non-verbal communication.
aC s
vi y re
4. Label the verbal and non-verbal communication as therapeutic or non-therapeutic.
5. Provide the rationale for each of the labels (therapeutic or non-therapeutic).
6. Indicate a statement or response that may have been more therapeutic for those believed
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to be barriers to communication.
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7. At the conclusion of the conversation, write a paragraph indicating how you would feel if
you were the client in this situation.
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Nurse
Verbal • The nurse allows the client to speak without interruption.
• She ask the patient the 2 patient identifiers.
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• The nurse speaks clearly and calm.
Non verbal • The nurse avoids direct eye contact.
• The way she phrases her sentences such as “Are you feeling
better NOW?
When she stated “Don’t worry, things will get better soon, and she
This study source was downloaded by 100000822899794 from CourseHero.com on 04-26-2021 17:29:38 GMT -05:00
https://www.coursehero.com/file/79988505/SierraRivera-Multi-Care-Module-2-ATI-case-studydocx/
Downloaded by: Ariah |
Distribution of this document is illegal
1
ATI Video Case Study- Module 2
Sierra Rivera
Rasmussen College
NUR2356 Section OCP 2: Multidimensional Care l
Patricia Dolloff
1/17/2021
m
er as
co
eH w
o.
rs e
ou urc
o
aC s
vi y re
ed d
ar stu
is
Th
sh
This study source was downloaded by 100000822899794 from CourseHero.com on 04-26-2021 17:29:38 GMT -05:00
https://www.coursehero.com/file/79988505/SierraRivera-Multi-Care-Module-2-ATI-case-studydocx/
Downloaded by: Ariah |
Distribution of this document is illegal
, Stuvia.com - The Marketplace to Buy and Sell your Study Material
2
Module 02 Assignment- ATI Video Case Study on Therapeutic Communication
Purpose
1. Identify therapeutic and non-therapeutic communication techniques.
2. Identify congruency between verbal and non-verbal communication.
3. Document the conversation and label the parts of the conversation.
Course Competency
Apply strategies for safe, effective multidimensional nursing practice when providing
basic care and comfort for clients.
m
er as
Instructions
co
eH w
For this assignment, fill out the template provided directly after these instructions.
o.
rs e
1. Listen to the ATI video case study called Therapeutic Communication.
ou urc
2. Record the conversation, indicating the comments made by the nurse and client in the
correct columns.
o
3. Observe and document the verbal and non-verbal communication.
aC s
vi y re
4. Label the verbal and non-verbal communication as therapeutic or non-therapeutic.
5. Provide the rationale for each of the labels (therapeutic or non-therapeutic).
6. Indicate a statement or response that may have been more therapeutic for those believed
ed d
to be barriers to communication.
ar stu
7. At the conclusion of the conversation, write a paragraph indicating how you would feel if
you were the client in this situation.
is
Th
Nurse
Verbal • The nurse allows the client to speak without interruption.
• She ask the patient the 2 patient identifiers.
sh
• The nurse speaks clearly and calm.
Non verbal • The nurse avoids direct eye contact.
• The way she phrases her sentences such as “Are you feeling
better NOW?
When she stated “Don’t worry, things will get better soon, and she
This study source was downloaded by 100000822899794 from CourseHero.com on 04-26-2021 17:29:38 GMT -05:00
https://www.coursehero.com/file/79988505/SierraRivera-Multi-Care-Module-2-ATI-case-studydocx/
Downloaded by: Ariah |
Distribution of this document is illegal
