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Samenvatting Human Experience Kennisclips + Artikelen

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Uploaded on
09-11-2021
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In deze samenvatting van de kennisclips is door middel van tekst en illustratie een duidelijk beeld gevormd. Ook worden de desbetreffende artikelen behandeld.

Institution
Saxion Hogeschool (Saxion)
Course
Human Experience








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Institution
Saxion Hogeschool (Saxion)
Study
Interior Design en Styling
Course
Human Experience
All documents for this subject (3)

Document information

Uploaded on
November 9, 2021
Number of pages
6
Written in
2021/2022
Type
Class notes
Professor(s)
R. peils
Contains
All classes

Subjects

  • gastvrijheid
  • virtual reality
  • mixed reality
  • augmented reality
  • waarneming
  • de research toolbox
  • evidence based design
  • multisensory design
  • visuele privacy
  • auditieve privacy
  • olfatorische privacy
  • kinesthetis

Content preview

Kennisclips en artikelen


CUSTOMER JOURNEY




De Research Toolbox
- Design Thinking methode: probleem fase  oplossing fase


Wat zijn de eisen van de verschillende stakeholders?
- De opdrachtgever, de gebruiker, jij als ontwerper

Wat is nou het probleem?
- Divergerend denken: alle bronnen en informatie bekijken
- Maak PVE

Wat voor oplossingen zouden mogelijk zijn?
- Verkennen
- Convergerend denken: kleiner maken tot één idee

Hoe zien de oplossingen eruit?
- Maquette, schets


- Interview
- Focus group
- Survey
- Persona
- Fly on the wall
- Participant observation
- Diary Study
- Customer Journey


Kwantitatief onderzoek  getallen, cijfers, objectief
Kwalitatief onderzoek  diepte interview, open vragen, subjectief




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