Online service Implications Advantages
Entertainment – Netflix, Cost On demand content
gaming Illegal streaming
Upload speed for gaming
Education – VLE (Virtual VLE depends on an internet 24/7 access
Learning Environment) connection communication
Moodle ID data
Retail – Amazon, EBay Destroys the high street Cost
No personal interaction The buyer gets real time prices
Meet market prices
Financial – Payments Bank account theft Online banking
providers, PayPal, credit System downtime Instant access to credit
cards Cashless society
Storage – Cloud Services
Real-time information – Online etiquette Up to date information – good/bad
transport, News, Maps
Social Media –
Twitter/Facebook
Collect data – process into information for making decisions
o Increase customer satisfaction
o Become more efficient
o Better marketing
o Enable them to boost sales
Data collection – club cards, Epos (Electronic point of sale)
o Customer trust
o Security of personal information
Online job applications and interviews – Good/bad
o Social Media