IOP1504 BRAND NEW TESTBANK INCLUDING PREVIOUS
ASSIGNMENTS AND EXAMS FROM 2015 TO 2021
QUESTIONS & ANSWERS
GUARENTEED DISTINCTION
Answer all the questions in Section A on the mark reading sheet. Please complete the mark
reading sheet as indicated on the instruction form The unique number is 480926.
1) Social values, political transformation and the pressure to democratize are all
examples of factors that necessitate diversity in organisations
1 social
2 legal
3 political
4 economic
5 demographic
2) Which of the following is a principle of the National Skills Development Strategy (NSDS)?
1 Support economic growth for employment creation and poverty eradication
2 Create an organisational atmosphere in which all employees feel valued and accepted
3 Sensitise employees to the attitudes they hold regarding people from different groups
4 Promote the training and developmental needs of black people
5 Create a corporate environment that is inclusive of different groups
3) Micro skills that are required for managers to effectively manage diversity include _
1 conflict management
2 feedback
3 role-modelling
4 interpersonal communication
5 empathy
4) Which of the following Is a debatable benefit of managing diversity?
1 The organisation has an improved public image
2 There is enhanced innovation, creativity and problem-solving In the organisation
3 There is increased productivity
4 Employees' Job satisfaction and morale are higher
5 Employees' career advancement 1s encouraged
5) Which of the following constitutes the third phase in Thomas's (1996) model for the diversity
management process?
1 Creating a business case for top management
2 Diversity research or organisational assessment
3 Educating all stakeholders
4 Communicating with stakeholders
5 Reviewing systems and structures
,6) Black advancement refers to _
1 providing equal access to Job opportunities within organisations
2 transforming the workplace
3 emphasizing awareness, recognition, understanding and appreciation of human differences
4 interventions and strategies based on the belief that nothing is more unequal
than the equal
treatment of those who are unequal
5 accepting the unique characteristics of employees from different cultures
7) According to the________, employees are naturally inclined towards
self-development in a free and equal environment in which all legal constraints
and limiting company policy have been abolished.
1 osmosis model
2 continuum model
3 escalator model
4 sociopsychological model
5 expectancy theory
8) In Eastern countries, emphasis is placed on values such as _
1 individuality and youth
2 cooperation and harmony
3 immediacy and short-term results
4 self-promotion and material wealth
5 competition, conflict and confrontation
9) One of the best reasons for embracing and managing heterogeneous
work groups is that they
1 change the demographic profile of the workforce
2 bring a rich variety of ideas into an organisation and improve creativity
3 provide opportunities for all employees
4 eliminate the possibility of an organisation facing a lawsuit
5 reduce employee turnover
, 10) The following list includes laws that necessitate diversity in our organisations
Which one Is not applicable?
1 Employment Equity Act 55 of 1998
2 Labour Relations Act 66 of 1995
3 Black Advancement Act 11 of 1991
4 Skills Development Act 97 of 1998
5 None of the above
11) Based on an exploration of numerous studies, which of the following Is NOT a
benefit of diversity management?
1 Improved competition
2 Enhanced public image
3 Greater creativity
4 Lower frustration levels
5 New product development
12) Which of the following Is regarded as the management approach
that should incorporate strategies, policies and procedures aimed at
managing workforce diversity effectively?
1 Managing diversity
2 Valuing diversity
3 Employment equity
4 Affirmative action·
5 Organisational diversity
(16) Which of the following Is an indirect benefit of managing diversity?
1 A satisfying work environment
2 Flexible working arrangements
3 Enhanced Innovation and creativity
4 Better customer service
5 Retention of employees
(17) One's personal affiliation to a group of people with whom
one shares certain common social or cultural characteristics Is called one's
_
1 stereotype
2 group identity
3 self-concept
4 diversity dynamics
5 group affiliation
(18) Creating the business case by briefing top management involves _
1 eveloping broad-based education
2 ongoing monitoring
3 evaluation of diversity initiatives
4 creating awareness of the need for a managing diversity process
5 diversity research and ass
, (19) In the Equal Opportunity paradigm, employee participation focuses on _
1 full participation in decision making profit sharing and greater transparency
2 negotiations and two-way discussions
3 empowering the historically disadvantaged to participate fully in the economy
4 limited decision-making and one-way communication
5 a move towards real consultation
(20) Which of the following approaches to diversity Is most often motivated by legal
considerations?
1 Representation with a numerical focus
2 Attribute diversity
3 Understanding differences
4 Managing workforce diversity
5 Cultural and racial diversity
(21) Which paradigm both legally and informally prohibits black employees from
advancing to managerial levels?
1 Equal opportunity paradigm
2 Black advancement paradigm
3 Paternalistic paradigm
4 Top-down affirmative action paradigm
5 Bottom-up affirmative action paradigm
(22) The Skills Development Act 97 of 1998 leads to the enhancement of diversity in
organisations by
1 advancing economic development in the workplace
2 advancing social justice in the workplace
3 increasing the representation of black employees in different skills categories
4 encouraging employers to employ persons who find it difficult to be employed
5 improving the low employment rate of people with disabilities
(23) According to the ---------- paradigm, modernisation focus is characterized by the
acceptance of urbanisation as a fact
1 black advancement
2 paternalistic
3 affirmative action
4 equal opportunity
5 development
ASSIGNMENTS AND EXAMS FROM 2015 TO 2021
QUESTIONS & ANSWERS
GUARENTEED DISTINCTION
Answer all the questions in Section A on the mark reading sheet. Please complete the mark
reading sheet as indicated on the instruction form The unique number is 480926.
1) Social values, political transformation and the pressure to democratize are all
examples of factors that necessitate diversity in organisations
1 social
2 legal
3 political
4 economic
5 demographic
2) Which of the following is a principle of the National Skills Development Strategy (NSDS)?
1 Support economic growth for employment creation and poverty eradication
2 Create an organisational atmosphere in which all employees feel valued and accepted
3 Sensitise employees to the attitudes they hold regarding people from different groups
4 Promote the training and developmental needs of black people
5 Create a corporate environment that is inclusive of different groups
3) Micro skills that are required for managers to effectively manage diversity include _
1 conflict management
2 feedback
3 role-modelling
4 interpersonal communication
5 empathy
4) Which of the following Is a debatable benefit of managing diversity?
1 The organisation has an improved public image
2 There is enhanced innovation, creativity and problem-solving In the organisation
3 There is increased productivity
4 Employees' Job satisfaction and morale are higher
5 Employees' career advancement 1s encouraged
5) Which of the following constitutes the third phase in Thomas's (1996) model for the diversity
management process?
1 Creating a business case for top management
2 Diversity research or organisational assessment
3 Educating all stakeholders
4 Communicating with stakeholders
5 Reviewing systems and structures
,6) Black advancement refers to _
1 providing equal access to Job opportunities within organisations
2 transforming the workplace
3 emphasizing awareness, recognition, understanding and appreciation of human differences
4 interventions and strategies based on the belief that nothing is more unequal
than the equal
treatment of those who are unequal
5 accepting the unique characteristics of employees from different cultures
7) According to the________, employees are naturally inclined towards
self-development in a free and equal environment in which all legal constraints
and limiting company policy have been abolished.
1 osmosis model
2 continuum model
3 escalator model
4 sociopsychological model
5 expectancy theory
8) In Eastern countries, emphasis is placed on values such as _
1 individuality and youth
2 cooperation and harmony
3 immediacy and short-term results
4 self-promotion and material wealth
5 competition, conflict and confrontation
9) One of the best reasons for embracing and managing heterogeneous
work groups is that they
1 change the demographic profile of the workforce
2 bring a rich variety of ideas into an organisation and improve creativity
3 provide opportunities for all employees
4 eliminate the possibility of an organisation facing a lawsuit
5 reduce employee turnover
, 10) The following list includes laws that necessitate diversity in our organisations
Which one Is not applicable?
1 Employment Equity Act 55 of 1998
2 Labour Relations Act 66 of 1995
3 Black Advancement Act 11 of 1991
4 Skills Development Act 97 of 1998
5 None of the above
11) Based on an exploration of numerous studies, which of the following Is NOT a
benefit of diversity management?
1 Improved competition
2 Enhanced public image
3 Greater creativity
4 Lower frustration levels
5 New product development
12) Which of the following Is regarded as the management approach
that should incorporate strategies, policies and procedures aimed at
managing workforce diversity effectively?
1 Managing diversity
2 Valuing diversity
3 Employment equity
4 Affirmative action·
5 Organisational diversity
(16) Which of the following Is an indirect benefit of managing diversity?
1 A satisfying work environment
2 Flexible working arrangements
3 Enhanced Innovation and creativity
4 Better customer service
5 Retention of employees
(17) One's personal affiliation to a group of people with whom
one shares certain common social or cultural characteristics Is called one's
_
1 stereotype
2 group identity
3 self-concept
4 diversity dynamics
5 group affiliation
(18) Creating the business case by briefing top management involves _
1 eveloping broad-based education
2 ongoing monitoring
3 evaluation of diversity initiatives
4 creating awareness of the need for a managing diversity process
5 diversity research and ass
, (19) In the Equal Opportunity paradigm, employee participation focuses on _
1 full participation in decision making profit sharing and greater transparency
2 negotiations and two-way discussions
3 empowering the historically disadvantaged to participate fully in the economy
4 limited decision-making and one-way communication
5 a move towards real consultation
(20) Which of the following approaches to diversity Is most often motivated by legal
considerations?
1 Representation with a numerical focus
2 Attribute diversity
3 Understanding differences
4 Managing workforce diversity
5 Cultural and racial diversity
(21) Which paradigm both legally and informally prohibits black employees from
advancing to managerial levels?
1 Equal opportunity paradigm
2 Black advancement paradigm
3 Paternalistic paradigm
4 Top-down affirmative action paradigm
5 Bottom-up affirmative action paradigm
(22) The Skills Development Act 97 of 1998 leads to the enhancement of diversity in
organisations by
1 advancing economic development in the workplace
2 advancing social justice in the workplace
3 increasing the representation of black employees in different skills categories
4 encouraging employers to employ persons who find it difficult to be employed
5 improving the low employment rate of people with disabilities
(23) According to the ---------- paradigm, modernisation focus is characterized by the
acceptance of urbanisation as a fact
1 black advancement
2 paternalistic
3 affirmative action
4 equal opportunity
5 development
