OM2601 Organisational Communication Semester 1 Portfolio Assignment 03

COM2601 Organisational Communication Semester 1 Portfolio Assignment 03: Written Assignment I, the undersigned, hereby declare that this is my own and personal work, except where the work(s) or publications of others have been acknowledged by means of reference techniques. I have read and understood Tutorial Letter CMNALLE/301 regarding technical and presentation requirements, referencing techniques and plagiarism. Your name: KZ Mogatusi Your student number: Date: 24/04/2019 A witness’ name: P Tsaperas TABLE OF CONTENTS PAGES INTRODUCTION 1 2 COMMUNICATION IN THE ORGANISATION 1 2.1 Formal and informal networks 1 2.1.1 Formal networks 1 2.1.2 Informal networks 2 2.2 Formal and Informal channels of communication in Eonia 2 2.2.1 Formal networks 1 2.2.2 Informal networks 2 2.3 Communication networks and the direction of communication 2 2.4 Flow of communication within Eonia organogram 3 3 THEORETICAL APPROACHES TO ORGANISATIONAL MANAGEMENT 3 3.1 Three management approaches in organisations 3 3.2 Evident management approach within Eonia 4 3.3 Evident communication approach within Eonia 4 4 ORGANISATIONAL CULTURE 5 4.1 Culture and climate 5 4.1.1 Organisational culture and climate 5 4.1.2 Differentiation between organisational culture and climate 5 4.2 Examples of five elements of organisation culture 6 4.2.1 Artefacts 6 4.2.2 Language 6 4.2.3 Behavioural concepts 6 4.2.4 Heroes 6 4.2.5 Symbols 6 5 THEORY AND PRACTICE OF ASSESSING ORGANISATIONAL CULTURE 7 5.1 Step 1: Identifying and formulating the problem 7 5.2 Step 2: Reviewing the literature 7 5.3 Step 3: Formulating hypotheses or research questions 8 5.4 Step 4: Selecting or developing the research design 8 6 CONCLUSION 9 SOURCES CONSULTED 10 ADDENDUM A: LETTER FROM EONIA 11