ACCOUNTING all-Managing and Using Information Systems: A Strategic Approach, 6th Edition Complete Test Bank

ACCOUNTING all-Managing and Using Information Systems: A Strategic Approach, 6th Edition Complete Test Bank Chapter 0 (Introduction) File: 6e c00 introTestB, Chapter 0, Introduction Multiple Choice 1. What requires a unit of analysis, has been processed, and requires human mediation? a) Data b) Information c) Knowledge d) Legacy e) None of the above Ans: b (Medium) Response: See page 11 2. Roles that managers fill, according to Mintzberg, include all of the following except: a) Figurehead b) Disseminator c) Disciplinarian d) Entrepreneur e) Resource Allocator Ans: c (Hard) Response: See page 9 3. Which of the following is not a Decisional role? a) Entrepreneur b) Disturbance handler c) Negotiator d) Resource allocator e) Spokesperson Ans: e (Medium) Response: See page 9 4. What skills would be required to be a visionary manager? a) Communication and Information gathering b) Flexibility and creativity c) Analytical and organizational d) All of the above e) None of the above Ans: b (Easy) Response: See page 7 5. Define Wisdom: a) knowledge infused with intuition and judgment that facilitates the ability to make decisions b) a process c) all forms of technology used to create data d) anything that makes a person clever e) only d and b Ans: a (Easy) Response: See page 12 6. Data is: a) information endowed with relevance and purpose b) set of specific objective facts or observations c) some information d) all of the above e) only a and c Ans: b (Medium) Response: See pages 10-12 True/False 7. Information systems (IS) managers should participate in all of the important IS decisions, even if those decisions do not impact the IS department. Ans: True (Easy) Response: See page 2 8. Information for top management is usually based on a long time horizon, with great detail and high structuredness. Ans: False (Medium) Response: See page 11 Short Answer 9. Pricing of things is most often based on _____ while pricing of information goods is most often based on _____ Ans: cost, value (Hard) Response: See page 13 10. If a manager exhibits creativity, curiosity, and confidence, we would say that he or she supports the role of ______ very well. Ans: visionary (Hard) Response: See page 7 11. The Chief Technology Officer of Wal-Mart states that every company is becoming a ______ company. Ans: tech or technology (Medium) Response: page 4 Essay 11. Provide two examples of how the economics of things are different from the economics of information. 12. Provide two reasons business managers should participate in information systems decisions. 13. How does a functional view differ from a process view of a firm? Chapter One File: 6e chapter1TestB, Chapter 1, The Information Systems Strategy Triangle Multiple Choice 1. The "Managerial Levers" concept is useful for the following reasons: a) Management can find what "levers" to push to force people to do what they want. b) Management should not make a change unless they align multiple issues, such as tasks, measures, values, incentives, etc. c) System investments need to be financially highly leveraged. d) All of the above e) None of the above Ans: b (Medium) Response: See page 26 2. All of the following are likely causes of Kaiser Permanente’s difficulties before their new KPHealthConnect EXCEPT for: a) Bonus incentives not matching strategy b) The alignment of the Information Systems Strategy Triangle c) The failure of automated systems d) The leadership and organizational culture e) Patient service processes needing to be updated and streamlined Ans: c (Medium) Response: See pages 17-18 3. A general manager should: a) Rely on IS personnel to make IS decisions b) Ignore how IS are used and managed c) Have a deep technical knowledge of IS d) Understand the use and consequences of technologies relevant to the business e) Not be expected to ask or understand technology related questions Ans: d (Easy) Response: See pages 20,25 4. When a company’s business strategy and technology strategy are intertwined, this situation is known as _______. a) convergence b) alignment c) dynamic d) differentiation e) technologically adjusted Ans: a (Hard) Response: See page 19 5. Organizational, cultural, and control variables are considered the ________ used by decision makers to effect change in their organization. a) collaboration tools b) managerial levers c) events d) IS e) organization objectives Ans: b (hard) Response: See pages 9-10 6. The ____________ is a plan articulating where a business seeks to go and how it expects to get there. a) vision statement b) mission statement c) stakeholder statement d) stockholder statement e) business strategy Ans: e (Medium) Response: See page 20 7. Organizations seek to gain a competitive advantage by differentiation, cost, or _________. a) service b) focus c) profit d) value e) speed Ans: b (Easy) Response: See pages 21-22 8. Google has disrupted a number of industries, particularly the advertising and software industries. Google's ability to quickly and aggressively provide new products and services is best described by: a) Porter’s Generic Strategies b) The Hypercompetition Model c) The Information Systems Strategy Triangle d) The Social Business Strategy e) Customer Relationship Management Ans: b (Easy) Response: See page 23 9. Through the use of various technologies, a ski resort tracks the slopes each customer skis and the times he or she skis them. Skiers then have the ability to view this information online, and can choose to seamlessly share their accomplishments on Facebook. In addition, photographers positioned at the resort post pictures on Facebook for the skier. This ski resort has worked hard to develop a strong: a) IS Strategy b) Social business strategy c) Business strategy d) Organizational strategy e) Customer strategy Ans: b (Hard) Resposne: See page 27 10. The organizational strategy should ideally _____ the IS strategy. a) drive b) complement c) dictate d) ignore e) sustain Ans: b (Easy) Response: See page 18 11. The general manager for a retail clothing outlet was recently cited as saying, “IT is the cornerstone of our company. All of our decisions are based on the sophisticated systems that we have deployed throughout our organization. IT drives our decisions.” What position should the manager hold regarding IT and its influence on decision making? a) IT should drive business decisions. b) Organizational goals should drive IT decisions. c) Organizational strategy should drive IS decision making. d) Business strategy should drive IS decision making e) All strategy should be driven