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Summary Grand View UniversityBSAD 311Zappos Case Study
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Zappos Group Case 1. Draw and describe the customer benefit package that Zappos provides. Goods? Services? Digital content? Who manufactures the physical goods? Who is responsible for the quality a nd delivery of the physical goods? The people who manufacture the individual goods are sitting in a warehouse, where if the buyer wants to buy the product it has to be in the warehouse physically to ensure fast shipping. If the shoe isn’t in the warehouse, then the buyer is redirected
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Institution
Grand View College
Course
BSAD 311
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Written for
- Institution
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Grand View College
- Course
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BSAD 311
Document information
- Uploaded on
- July 16, 2021
- Number of pages
- 4
- Written in
- 2020/2021
- Type
- Summary
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grand view universitybsad 311zappos case study
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