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Summary Erasmus Universiteit Rotterdam Psychology Performance at Work 2.8 Lecture Summaries

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Erasmus Universiteit Rotterdam Psychology Performance at Work 2.8 Lecture Summaries (all 4 lectures combined)

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July 3, 2021
Number of pages
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Written in
2020/2021
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2.8 Lectures
1 Opening Lecture
 Performance: how well you do a certain task.
 Success: what do you achieve with the task.

2 ways of looking to success
1. Objective
o How society evaluates success
o Observable career achievements
o Objectively measured.
o Measured: wages, promotions, power, prices and status.
2. Subjective
o How individual evaluates success?
o Personal standards of achievement
o Subjectively measured
o Measured: personal growth and satisfaction.

Physical Appearance
 Attractiveness & height
 Attractive people earn 10% more than unattractive workers.
 Attractiveness: facial symmetry.
 Attractiveness may influence job selection.

Height
 Taller people earn more on average.
 Height influences leadership emergence. (Taller people are more likely to be leaders)
 Taller people have generally better performance compared to shorter individuals.
 Average height is increasing every year.

Reasoning behind this advantage (physical appearance & height)
 Pure bias (discrimination)
o Halo effect: the idea that if a person holds one positive trait then he/she is also expected
to hold other positive traits.
o Experiment: the manipulation of height/attractiveness lead to individuals to give higher
change to hire that person.
 Causal modification effect
o Less relevant traits (attractiveness)  more relevant traits (openness to experience, self-
esteem)  success outcome.
 Reflect genuine and relevant individual differences.
o If your health is good, it might affect your appearance and your brain.
 Likely explanation  interaction between the 3 explanations.

EXAM
 60 multiple choice questions (3 answering possibilities)
 Not going to ask a question about a topic that is only covered in lectures (WHAT A LIEEEE)
 Online-proctored and high-stakes.
 Always about the method and mostly about the results.
 Focus on the outcomes of the articles.
 If the results are very complicated, you don’t need to know everything.

, 2 Assessments and New Developments
Development centers
 Looks at the talents of people.
 Jobs are evolving.
 Retirement age is going up.
 Unemployment rates are dropping.
 Who is the person / what are their
capabilities? What potential do they have?
Who will become a CEO, who will
become a manager?
 Assessment center: what an individual
has an what does the job require.
 Development assessment center: what an individual has an what does the job require. Can we
teach the skills that the applicant doesn’t have?

Job Vacancy rate
 How many jobs are available?

Old-age dependency
 Ratio between people who can work (15-65) over people who are over the age of 65 (who can no
longer work).
 60/100  for every 100 people working there are 60 people not working.

Assessments
 Interviews: listening, asking open questions, summarizing.
o Pit falls of it: halo/horn effect, projection problems (you do the same sport as me, you
should be a very nice person) , proximity errors (you are very good at skill A, you
should be good at skill B and C as well).

Interview techniques
 Situative questions: what would you do
if this had happened?
 General appraisal questions
 Criterion based questions: have you
ever experienced bla bla bla? What did
you do? What were the results of your
actions?
 Structured interviews are better than
unstructured interviews. They have
higher predictive validities.

Personality
 Personality is stable.
 Freud: ID: fun, EGO: reality, Super ego: perfection.
 Krechmer: endomorph, ectomorph and mesodorph. The body types
determine your personality.
 Trait approach  openness to experience, conscientiousness,
extraversion, agreeableness, neuroticism and honest/humility.
 Generally personality is measured by questionnaires.
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