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Table of Contents
DISCLAIMER ...................................................................................................................... 1
ORG4801 NOTES BASED ON LESSON 2. ......................................................................... 3
Recognising the need for change. .......................................................................................... 3
Agenda for change. ..................................................................................................... 3
Roles of a change agent. ............................................................................................. 4
Activities and responsibilities of the change agent. ..................................................... 4
Sources of change. ................................................................................................................ 5
Internal sources of change. ......................................................................................... 5
External sources of change. ........................................................................................ 6
Bibliography ......................................................................................................................... 8
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