BAfRO HC1..........................................................................................................................................3
Chapter 1 The basics .......................................................................................................................4
BAfRO HC2..........................................................................................................................................5
Chapter 2 One stock systems ..........................................................................................................6
BAfRO HC3..........................................................................................................................................7
Chapter 2 Two stock systems ........................................................................................................ 10
BAfRO HC4........................................................................................................................................ 11
Chapter 3 + 4 Why systems work so well and suprise us ................................................................ 12
BAfRO HC5........................................................................................................................................ 14
Chapter 5 System traps… and opportunities .................................................................................. 15
BAfRO HC6........................................................................................................................................ 18
Chapter 6 Leverage points – places to intervene a system ............................................................. 18
BAfRO HC7........................................................................................................................................ 21
Chapter 7 Living in a world of systems........................................................................................... 21
BAfRO HC8........................................................................................................................................ 22
HC 8 – EXTRA .................................................................................................................................... 23
Glossary of key terms .................................................................................................................... 24
, BAfRO HC1
People in business are working in different functions. “functional areas”.
“System lens: How can business have a better performance?”
Coporate social responsibility.
Not just thinking about the shareholders, but something else (social, staff etc.). Making positive
changes.
People – Planet – Profit Examination:
Multiple objective create additional management challenges. 50% written exam
ISO: Objectieve standaarden, om iets te halen als bedrijf.
50% Group work (2x25% -> Ass. 3 &
The tools (Scorecard, certification) are cool, but are static. 4 are graded, 1 and 2 is a pass).
Goal of the course: Understand systems, to change them.
Three: Good job, Work in teams, Communicate effectivily to others and the higher level.
What is a system?
System: A system is a interconnected set of elements organized in a way that achieves something.
Elements: Not necessary physical things
Interconnections: Connects elements
Function: What is the goal/outcome
The function or purpose is hard to identify.
Stock
What is the difference between words and visual systems?
Words and sentences are linear, Systems happen all at once.
Stocks are the foundation of the system: Stocks can be seen or measured at any give time.
Flow can change the stock: Flow can be observerd over time. Stocks changes trough inflow and
outflow.
Flow