Reflection: Implementing Joy in the
Workplace
Western Governors University
The Mursion simulation experience provided opportunity for me to engage in a real-
world scenario but in an environment that allowed for error without consequence. This structure
served as a low-stakes self-evaluation opportunity. This was my first experience with the
Mursion platform. I found it unconventional, but not uncomfortable. I was able to self-reflect
on what I did well and identify characteristics that I should focus on to become a stronger, more
effective leader. Strong, effective leaders understand the importance of implementing policies
that would encourage joy in the workplace. I learned the importance of intently utilizing social-
emotional intelligence power skills to develop strategies that promote joy in work.
During the Mursion simulation, I was a supervisor of the emergency department. I was
charged with acting as a mediator between two management level employees. There was a
disagreement concerning roles and responsibilities between their departments. According to an
article published in Cogent Business & Management, “Managers should improve the quality of
their relationship with their employees, as they can increase job satisfaction by reducing the
intention to leave work” (Soleimana & Einolahzadeh, 2017, para. 1). My primary goals for the
meeting were to listen intently to both parties, encourage communication between them, and
ultimately employ the SEI power skills to aid in developing an agreeable resolution. Utilizing
the skill of self-awareness, I empathized with and made a conscious effort to understand the
perspective of each manager. Utilizing the skill of self-management, I demonstrated impulse
control by not reacting negatively when one of the participants arrived agitated and was blatantly
disrespectful. I demonstrated the skill of executive function by coming up with strategies that
would encourage communication, mutual respect, and employee recognition. I demonstrated the
SEI skill of interpersonal communication by encouraging and taking part in relationship building
Workplace
Western Governors University
The Mursion simulation experience provided opportunity for me to engage in a real-
world scenario but in an environment that allowed for error without consequence. This structure
served as a low-stakes self-evaluation opportunity. This was my first experience with the
Mursion platform. I found it unconventional, but not uncomfortable. I was able to self-reflect
on what I did well and identify characteristics that I should focus on to become a stronger, more
effective leader. Strong, effective leaders understand the importance of implementing policies
that would encourage joy in the workplace. I learned the importance of intently utilizing social-
emotional intelligence power skills to develop strategies that promote joy in work.
During the Mursion simulation, I was a supervisor of the emergency department. I was
charged with acting as a mediator between two management level employees. There was a
disagreement concerning roles and responsibilities between their departments. According to an
article published in Cogent Business & Management, “Managers should improve the quality of
their relationship with their employees, as they can increase job satisfaction by reducing the
intention to leave work” (Soleimana & Einolahzadeh, 2017, para. 1). My primary goals for the
meeting were to listen intently to both parties, encourage communication between them, and
ultimately employ the SEI power skills to aid in developing an agreeable resolution. Utilizing
the skill of self-awareness, I empathized with and made a conscious effort to understand the
perspective of each manager. Utilizing the skill of self-management, I demonstrated impulse
control by not reacting negatively when one of the participants arrived agitated and was blatantly
disrespectful. I demonstrated the skill of executive function by coming up with strategies that
would encourage communication, mutual respect, and employee recognition. I demonstrated the
SEI skill of interpersonal communication by encouraging and taking part in relationship building
