3CX BASIC CERTIFICATION 2026 TEST PAPER
QUESTIONS SOLUTIONS GRADED A+
◉ Each extension can be configured to have a different Voicemail
language. Answer: True
◉ When using a Generic VoIP Provider, 3CX Technical Support is
available to troubleshoot this trunk for all issues pertaining to this
provider. Answer: False
◉ You have a SIP Trunk with multiple Numbers/DIDs. For each
number, a new trunk needs to be added in 3CX and the DID/MSN
needs to be set in the main number field. Answer: False
◉ The ability of "Standard" Digital Receptionists to connect callers
directly to internal extensions can be enabled or disabled per Digital
Receptionist. Answer: True
◉ Does the firewall checker check if ports have been altered by a
firewall / router when data traverses it? Answer: Yes
◉ Can you set the HTTP port to be TCP:5000 and the HTTPS port to
be TCP:443? Answer: Yes
, ◉ When using the "Ring All" strategy in Ring Groups and the "Ring
Time" is reached, the call will be immediately forwarded to the
"Destination if no answer". Answer: True
◉ The Voicemail PIN authentication cannot be disabled. Answer:
False
◉ If you choose to use your own public domain name for a 3CX
install, it is the task of the person installing to provide a valid
certificate during the installation wizard, to cover the chosen
domain name. Answer: True
◉ If you want to connect to 3CX remotely using the 3CX Apps, you
only need to port forward/NAT port 5090 (TCP/UDP) on the firewall
in front of the 3CX PBX. Answer: True
◉ The OS Timezone is set automatically on Linux, based on your
selection during the Setup Wizard. On Windows it is not set
automatically. Answer: True
◉ The Voicemail Transcription (speech-to-text) feature is available
only on Enterprise License Keys. Answer: True
◉ Emergency numbers are automatically configured by 3CX, so you
dont need to configure them manually. Answer: False
QUESTIONS SOLUTIONS GRADED A+
◉ Each extension can be configured to have a different Voicemail
language. Answer: True
◉ When using a Generic VoIP Provider, 3CX Technical Support is
available to troubleshoot this trunk for all issues pertaining to this
provider. Answer: False
◉ You have a SIP Trunk with multiple Numbers/DIDs. For each
number, a new trunk needs to be added in 3CX and the DID/MSN
needs to be set in the main number field. Answer: False
◉ The ability of "Standard" Digital Receptionists to connect callers
directly to internal extensions can be enabled or disabled per Digital
Receptionist. Answer: True
◉ Does the firewall checker check if ports have been altered by a
firewall / router when data traverses it? Answer: Yes
◉ Can you set the HTTP port to be TCP:5000 and the HTTPS port to
be TCP:443? Answer: Yes
, ◉ When using the "Ring All" strategy in Ring Groups and the "Ring
Time" is reached, the call will be immediately forwarded to the
"Destination if no answer". Answer: True
◉ The Voicemail PIN authentication cannot be disabled. Answer:
False
◉ If you choose to use your own public domain name for a 3CX
install, it is the task of the person installing to provide a valid
certificate during the installation wizard, to cover the chosen
domain name. Answer: True
◉ If you want to connect to 3CX remotely using the 3CX Apps, you
only need to port forward/NAT port 5090 (TCP/UDP) on the firewall
in front of the 3CX PBX. Answer: True
◉ The OS Timezone is set automatically on Linux, based on your
selection during the Setup Wizard. On Windows it is not set
automatically. Answer: True
◉ The Voicemail Transcription (speech-to-text) feature is available
only on Enterprise License Keys. Answer: True
◉ Emergency numbers are automatically configured by 3CX, so you
dont need to configure them manually. Answer: False
