WGU C202 Objective Assessment Study
Study online at https://quizlet.com/_fabto5
1. What can HR do to best support organizational strategy?: acquire, develop, and retain
the best employees
2. A manager abruptly fires anyone who is not dressed in business casual attire
per company policy. What has the manager done?: not broken the law
3. Which law governs the issues of overtime and federal minimum wage?: The Fair
Labor Standards Act of 1938
4. A boss is making unwelcome sexual advances and inappropriate requests
for favors to several employees. Which type of harassments is this?: quid pro quo
harassment
5. Which type of discrimination could be occurring if consistent qualification
across all applicants discourage minorities from applying?: adverse impact
6. Which term best describes training that can help learners identify the most
effective ways of working with people from a particular culture or country?: cul-
ture-specific cross-cultural training
7. A manager believes that all Asians are high performers. Which kind of bias is
this?: stereotype
8. A supervisor has just received a report from HR identifying and describing the
important aspects of a newly created job as well as the characteristics a worker
needs to succeed in that job. What is another name for this?: Job Analysis
9. Susan is new to the company, so Travis is filling her in on how things really
work. He tells her about who is in charge, whom she needs to go to with
questions, and how to go about getting things done without stepping on
anyone's toes. What is Travis explaining?: The company's organizational structure
10. How could HR help increase their company's organizational performance?: By
improving the company's ability to cope with growth and change
11. If the goal is to enhance organizational culture, which characteristic should
be the focus when evaluating applicants?: integrity, values, and ethics
12. Employee performance goals should be characterized as_________: challenging
and specific
13. Accurately rating only those aspects of a person's work performance that are
observed is associated with_______: task acquaintance
1/6
, WGU C202 Objective Assessment Study
Study online at https://quizlet.com/_fabto5
14. Which disciplinary action could be repeated for the same offense and is the
foundational step of progressive discipline?: Counseling
15. Which error involves a manager failing to measure an employee's perfor-
mance against established standards?: contrast effect
16. Managing aspects of the organization's structure to accomplish goals is
called______: organizational design
17. Inclusion and employee engagement are at least two organizational factors
positively impacted by which practice?: Allowing employees to use their unique skills and abilities
18. What is Affective commitment?: Having a positive emotional attachment to the organization and
strong identification with its values and goals
19. If a company is trying to decrease voluntary turnover, which situation are
they trying to prevent?: An employee resigns to accept a better-paying job
20. Supporting organizational leadership is a key HR responsibility best achieved
by_______: Providing employees with opportunities for professional development and growth
21. What is one significant, yet indirect, cost of voluntary turnover?: Drop in employee
morale
22. Which retention strategy is a mobility barrier designed to decrease the
chances employees will leave?: Training employees in a way that is very specific to the company's way
of doing things
23. What condition can cause businesses to experience an increase in voluntary
turnover?: An upswing in the U.S. economy and low unemployment rates
24. A high-performing employee resign after requesting a modes pay increase
and being told that raises are only considered annually, at performance ap-
praisal time. This is an example of ______: Dysfunctional Turnover
25. Succession management helps ensure key organizational role have potential
candidates available. Advantages to such proactive planning include all of the
following except______: Reduced risk of discriminatory practices
26. Which example illustrates workforce redeployment?: Assigning employees with special-
ized experience to a high -stakes project
27. Purposefully withholding the information needed to complete work assign-
ments on time could be characterized as _________: Bullying
2/6
Study online at https://quizlet.com/_fabto5
1. What can HR do to best support organizational strategy?: acquire, develop, and retain
the best employees
2. A manager abruptly fires anyone who is not dressed in business casual attire
per company policy. What has the manager done?: not broken the law
3. Which law governs the issues of overtime and federal minimum wage?: The Fair
Labor Standards Act of 1938
4. A boss is making unwelcome sexual advances and inappropriate requests
for favors to several employees. Which type of harassments is this?: quid pro quo
harassment
5. Which type of discrimination could be occurring if consistent qualification
across all applicants discourage minorities from applying?: adverse impact
6. Which term best describes training that can help learners identify the most
effective ways of working with people from a particular culture or country?: cul-
ture-specific cross-cultural training
7. A manager believes that all Asians are high performers. Which kind of bias is
this?: stereotype
8. A supervisor has just received a report from HR identifying and describing the
important aspects of a newly created job as well as the characteristics a worker
needs to succeed in that job. What is another name for this?: Job Analysis
9. Susan is new to the company, so Travis is filling her in on how things really
work. He tells her about who is in charge, whom she needs to go to with
questions, and how to go about getting things done without stepping on
anyone's toes. What is Travis explaining?: The company's organizational structure
10. How could HR help increase their company's organizational performance?: By
improving the company's ability to cope with growth and change
11. If the goal is to enhance organizational culture, which characteristic should
be the focus when evaluating applicants?: integrity, values, and ethics
12. Employee performance goals should be characterized as_________: challenging
and specific
13. Accurately rating only those aspects of a person's work performance that are
observed is associated with_______: task acquaintance
1/6
, WGU C202 Objective Assessment Study
Study online at https://quizlet.com/_fabto5
14. Which disciplinary action could be repeated for the same offense and is the
foundational step of progressive discipline?: Counseling
15. Which error involves a manager failing to measure an employee's perfor-
mance against established standards?: contrast effect
16. Managing aspects of the organization's structure to accomplish goals is
called______: organizational design
17. Inclusion and employee engagement are at least two organizational factors
positively impacted by which practice?: Allowing employees to use their unique skills and abilities
18. What is Affective commitment?: Having a positive emotional attachment to the organization and
strong identification with its values and goals
19. If a company is trying to decrease voluntary turnover, which situation are
they trying to prevent?: An employee resigns to accept a better-paying job
20. Supporting organizational leadership is a key HR responsibility best achieved
by_______: Providing employees with opportunities for professional development and growth
21. What is one significant, yet indirect, cost of voluntary turnover?: Drop in employee
morale
22. Which retention strategy is a mobility barrier designed to decrease the
chances employees will leave?: Training employees in a way that is very specific to the company's way
of doing things
23. What condition can cause businesses to experience an increase in voluntary
turnover?: An upswing in the U.S. economy and low unemployment rates
24. A high-performing employee resign after requesting a modes pay increase
and being told that raises are only considered annually, at performance ap-
praisal time. This is an example of ______: Dysfunctional Turnover
25. Succession management helps ensure key organizational role have potential
candidates available. Advantages to such proactive planning include all of the
following except______: Reduced risk of discriminatory practices
26. Which example illustrates workforce redeployment?: Assigning employees with special-
ized experience to a high -stakes project
27. Purposefully withholding the information needed to complete work assign-
ments on time could be characterized as _________: Bullying
2/6
