QUESTIONS AND CORRECT ANSWERS
WITH RATIONALES 2026 LATEST EDITIOn
Exam
is a focused preparation resource for individuals aiming to earn the Manufacturing Skills
Standards Council Certified Logistics Associate (MSSC CLA) creden tial. This 2026 edition
provides 100 up-to-date, exam-style questions covering essential topics such as safety
protocols, supply chain operations, logistics processes, inventory management, and
workplace best practices. Each question includes the correct answer with a detailed
rationale, reinforcing understanding of key concepts, enhancing problem-solving skills,
and building confidence for successful certification exam performance.
SECTION 1: SUPPLY CHAIN FUNDAMENTALS
1. The primary goal of logistics is to:
A. Reduce labor costs only
B. Move products at the lowest speed
C. Deliver the right product to the right place at the right time
D. Increase warehouse size
Answer: C
Rationale: Logistics focuses on efficient, accurate product flow.
,2. Which activity is part of the supply chain?
A. Marketing only
B. Manufacturing only
C. Movement and storage of goods
D. Accounting
Answer: C
Rationale: Logistics manages transportation, storage, and distribution.
3. A supplier delay most directly affects:
A. Customer satisfaction
B. Equipment maintenance
C. Employee attendance
D. Payroll
Answer: A
Rationale: Delays ripple downstream to customers.
4. Which is an example of inbound logistics?
A. Shipping finished goods to customers
B. Receiving raw materials
C. Customer returns
D. Order picking
Answer: B
Rationale: Inbound logistics handles materials entering the facility.
,5. The term “value-added activity” means:
A. Any task performed
B. An activity the customer is willing to pay for
C. All inspection tasks
D. Rework
Answer: B
Rationale: Value-added steps increase customer value.
SECTION 2: RECEIVING OPERATIONS
6. The FIRST step when a shipment arrives is to:
A. Put items away
B. Compare shipment to purchase order
C. Open all cartons
D. Label inventory
Answer: B
Rationale: Verification prevents errors and shortages.
7. A bill of lading is used to:
A. Pay employees
B. Track employee hours
C. Describe shipped goods
D. Store inventory
Answer: C
Rationale: It lists contents and shipping details.
, 8. Damaged goods should be:
A. Put into stock
B. Returned without documentation
C. Reported and documented immediately
D. Discarded
Answer: C
Rationale: Documentation protects the company and supplier.
9. Cross-docking means:
A. Long-term storage
B. Immediate transfer from receiving to shipping
C. Inventory counting
D. Repackaging
Answer: B
Rationale: Cross-docking reduces storage time and cost.
10. Receiving accuracy is critical because errors affect:
A. Only receiving
B. Inventory, picking, and shipping
C. Payroll
D. Equipment maintenance
Answer: B
Rationale: Errors multiply through the system.