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Exam (elaborations)

2025 Wellcare ACT Mastery Exam – TeleAgent | 2026 Update

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This 2026 updated 2025 Wellcare ACT Mastery Exam for TeleAgents provides comprehensive questions and answers covering healthcare policies, program administration, compliance, and teleagent responsibilities. Designed for teleagents preparing for Wellcare certification, it supports exam preparation, reinforces essential knowledge, and enhances confidence for successful performance on the Wellcare ACT Mastery TeleAgent Exam.

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Institution
Wellcare ACT Mastery
Course
Wellcare ACT Mastery

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2025 Wellcare ACT Mastery Exam - TeleAgent.pdf 2025 Wellcare ACT Mastery Exam - TeleAgent Page 1 of 14




2025 Wellcare ACT Mastery Exam-
TeleAgent


Effective 2025, key provisions of the Inflation Reduction Act include a lower annual threshold of
$_____ for out-of-pocket (OOP) prescription drug costs in Medicare.
$2,000




Wellcare launched new tiered provider plans in ______ and _____. (Select two options.)
Arizona and Oregon




For 2025, Wellcare has 43 new plans going to market.
True




Best practices to keep in mind for Dual Eligible Special Needs Plan (D-SNP) and Chronic
Condition Special Needs Plan (C-SNP) enrollments include the following: (Select all that apply.)
If a member is not connected to a primary care provider (PCP), always encourage and assist
with connecting them to an in-network doctor


Avoid Submitting applications with no PCP to assist these higher-risk members




Page 1 2025 Wellcare ACT Mastery Exam - TeleAgent.pdf 2025 Wellcare ACT Mastery Exam - TeleAgent.pdf

, 2025 Wellcare ACT Mastery Exam - TeleAgent.pdf 2025 Wellcare ACT Mastery Exam - TeleAgent Page 2 of 14




None of these




Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces all Part D plan
premiums.
False




When completing enrollments, be sure to collect the member's ____ and ____ to help ensure
they receive important resources throughout and beyond their onboarding journey.
Email address, Mobile phone number, fax number




Low-Income Subsidy (LIS) Level 4 is ending and moving to Level 1 as new certifications and
recertifications take place.
True




Which Prescription Drug Plan (PDP) has the richest formulary with the most adherence generics
on Tier 1?
Value Plus




In 2025, Medicare Advantage Prescription Drug (MAPD) plans will have six formularies with six
individual tier structures.
False




Page 2 2025 Wellcare ACT Mastery Exam - TeleAgent.pdf 2025 Wellcare ACT Mastery Exam - TeleAgent.pdf

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Institution
Wellcare ACT Mastery
Course
Wellcare ACT Mastery

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Uploaded on
February 3, 2026
Number of pages
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Written in
2025/2026
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