Test Bank 2026: -Systems Analysis and Design, 11e Kendall test bank
Page 1 of 451 2/1/2026
Test Bank
For
Systems Analysis and Design
11e
Kenneth E. Kendall
Julie E. Kendall
Systems Analysis and Design, 11e Kendall testSystems
bank Test
Analysis
Bank 2026/
and Design, 11e Kendall testSystems
bank.pdfAnalysis and Design, 11e Kendall test bank.pdf
,Test Bank 2026: -Systems Analysis and Design, 11e Kendall test bank
Page 2 of 451 2/1/2026
Systems Analysis and Design, 11e (Kendall/Kendall)
Chapter 1 Systems, Roles, and Development Methodologies
1.1 Multiple Choice
1) Which of these software packages are not open source software (OSS)?
A) Microsoft Windows
B) Mozilla Firefox Web browser
C) Apache Web server
D) A Linux operating system
Answer: A
Diff: 1 Page Ref: 15
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems analysis and design.
2) Which of these characteristics is most important to a systems analyst?
A) communicator
B) problem solver
C) programmer
D) project manager
Answer: B
Diff: 2 Page Ref: 4
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
3) Which of these statements concerning the systems development life cycle is true?
A) Designing the system is the first step in the SDLC.
B) No phase can occur until the previous phase is completed.
C) Although each phase is presented discretely, it is never accomplished as a separate step.
D) There is widespread agreement that the SDLC is composed of seven phases.
Answer: C
Diff: 1 Page Ref: 4
AACSB: Information technology
Learning Objective: 1a-Understand the need for systems analysis and design in organizations.
4) System maintenance must be performed to:
A) correct software errors.
B) add new features that have never been requested before.
C) remove features that none of the users are using.
D) keep programmers employed.
Answer: A
Diff: 3 Page Ref: 8
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
Systems Analysis and Design, 11e Kendall testSystems
bank Test
Analysis
Bank 2026/
and Design, 11e Kendall testSystems
bank.pdfAnalysis and Design, 11e Kendall test bank.pdf
,Test Bank 2026: -Systems Analysis and Design, 11e Kendall test bank
Page 3 of 451 2/1/2026
5) Which of these is not used by analysts when adopting CASE tools?
A) communicating more effectively with users
B) expediting the local area network
C) increasing productivity
D) integrating the work done during life cycle stages
Answer: B
Diff: 1 Page Ref: 9
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems analysis and design.
6) An encyclopedia that is used to store all project information is called:
A) a data dictionary.
B) an upper CASE tool.
C) a CASE repository.
D) a lower CASE tool.
Answer: C
Diff: 3 Page Ref: 9
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems analysis and design.
7) Which of the following is not a dimension used to categorize an open source community?
A) programming style
B) environment
C) user community
D) licensing
Answer: A
Diff: 3 Page Ref: 15
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
8) When program software is distributed free with the code or computer instructions available for anyone
to modify, it is called:
A) freeware.
B) code independent software.
C) a distributed system.
D) open source software.
Answer: D
Diff: 1 Page Ref: 15
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
9) Object-oriented approaches use what industry standard for modeling object-oriented systems?
A) artificial intelligence
B) a distributed system
C) the unified modeling language
D) multi-view
Answer: C
Diff: 2 Page Ref: 12
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems analysis and design.
10) Which of the following is not one of the fundamental components of the agile approach?
A) pressure
Systems Analysis and Design, 11e Kendall testSystems
bank Test
Analysis
Bank 2026/
and Design, 11e Kendall testSystems
bank.pdfAnalysis and Design, 11e Kendall test bank.pdf
, Test Bank 2026: -Systems Analysis and Design, 11e Kendall test bank
Page 4 of 451 2/1/2026
B) values
C) principles
D) core practices
Answer: A
Diff: 2 Page Ref: 10
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems analysis and design.
11) Which of the following is not one of the four values of the agile approach?
A) communication
B) expertise
C) simplicity
D) courage
Answer: B
Diff: 2 Page Ref: 10
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems analysis and design.
12) Which of the following questions would NOT be used by the analyst when determining the human
information requirements of a system?
A) What needs to be done to make the system audible, legible, and safe?
B) How can the system be made within the approved budget?
C) How can the system be made pleasing or even fun to use?
D) How can the system support a user's individual work tasks and make them more productive in new
ways?
Answer: B
Diff: 2 Page Ref: 5
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
13) Which of these is a reason for an organization to participate in open source communities?
A) to maintain mutually beneficial relationships with other software developers
B) to keep down the development costs on a project
C) to increase productivity by leveraging a committed group of developers
D) All of the above.
Answer: D
Diff: 1 Page Ref: 15
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
14) Decision makers are beginning to understand that is not just a byproduct of conducting
business, but a critical factor in determining the success or failure of a business.
A) information
B) decoration
C) hesitation
D) frustration
Answer: A
Diff: 1 Page Ref: 1
AACSB: Information technology
Learning Objective: 1a-Understand the need for systems analysis and design in organizations.
15) As a(n) , an analyst draws on professional expertise concerning computer hardware and
software and their uses in the business.
Systems Analysis and Design, 11e Kendall testSystems
bank Test
Analysis
Bank 2026/
and Design, 11e Kendall testSystems
bank.pdfAnalysis and Design, 11e Kendall test bank.pdf
Page 1 of 451 2/1/2026
Test Bank
For
Systems Analysis and Design
11e
Kenneth E. Kendall
Julie E. Kendall
Systems Analysis and Design, 11e Kendall testSystems
bank Test
Analysis
Bank 2026/
and Design, 11e Kendall testSystems
bank.pdfAnalysis and Design, 11e Kendall test bank.pdf
,Test Bank 2026: -Systems Analysis and Design, 11e Kendall test bank
Page 2 of 451 2/1/2026
Systems Analysis and Design, 11e (Kendall/Kendall)
Chapter 1 Systems, Roles, and Development Methodologies
1.1 Multiple Choice
1) Which of these software packages are not open source software (OSS)?
A) Microsoft Windows
B) Mozilla Firefox Web browser
C) Apache Web server
D) A Linux operating system
Answer: A
Diff: 1 Page Ref: 15
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems analysis and design.
2) Which of these characteristics is most important to a systems analyst?
A) communicator
B) problem solver
C) programmer
D) project manager
Answer: B
Diff: 2 Page Ref: 4
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
3) Which of these statements concerning the systems development life cycle is true?
A) Designing the system is the first step in the SDLC.
B) No phase can occur until the previous phase is completed.
C) Although each phase is presented discretely, it is never accomplished as a separate step.
D) There is widespread agreement that the SDLC is composed of seven phases.
Answer: C
Diff: 1 Page Ref: 4
AACSB: Information technology
Learning Objective: 1a-Understand the need for systems analysis and design in organizations.
4) System maintenance must be performed to:
A) correct software errors.
B) add new features that have never been requested before.
C) remove features that none of the users are using.
D) keep programmers employed.
Answer: A
Diff: 3 Page Ref: 8
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
Systems Analysis and Design, 11e Kendall testSystems
bank Test
Analysis
Bank 2026/
and Design, 11e Kendall testSystems
bank.pdfAnalysis and Design, 11e Kendall test bank.pdf
,Test Bank 2026: -Systems Analysis and Design, 11e Kendall test bank
Page 3 of 451 2/1/2026
5) Which of these is not used by analysts when adopting CASE tools?
A) communicating more effectively with users
B) expediting the local area network
C) increasing productivity
D) integrating the work done during life cycle stages
Answer: B
Diff: 1 Page Ref: 9
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems analysis and design.
6) An encyclopedia that is used to store all project information is called:
A) a data dictionary.
B) an upper CASE tool.
C) a CASE repository.
D) a lower CASE tool.
Answer: C
Diff: 3 Page Ref: 9
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems analysis and design.
7) Which of the following is not a dimension used to categorize an open source community?
A) programming style
B) environment
C) user community
D) licensing
Answer: A
Diff: 3 Page Ref: 15
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
8) When program software is distributed free with the code or computer instructions available for anyone
to modify, it is called:
A) freeware.
B) code independent software.
C) a distributed system.
D) open source software.
Answer: D
Diff: 1 Page Ref: 15
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
9) Object-oriented approaches use what industry standard for modeling object-oriented systems?
A) artificial intelligence
B) a distributed system
C) the unified modeling language
D) multi-view
Answer: C
Diff: 2 Page Ref: 12
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems analysis and design.
10) Which of the following is not one of the fundamental components of the agile approach?
A) pressure
Systems Analysis and Design, 11e Kendall testSystems
bank Test
Analysis
Bank 2026/
and Design, 11e Kendall testSystems
bank.pdfAnalysis and Design, 11e Kendall test bank.pdf
, Test Bank 2026: -Systems Analysis and Design, 11e Kendall test bank
Page 4 of 451 2/1/2026
B) values
C) principles
D) core practices
Answer: A
Diff: 2 Page Ref: 10
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems analysis and design.
11) Which of the following is not one of the four values of the agile approach?
A) communication
B) expertise
C) simplicity
D) courage
Answer: B
Diff: 2 Page Ref: 10
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems analysis and design.
12) Which of the following questions would NOT be used by the analyst when determining the human
information requirements of a system?
A) What needs to be done to make the system audible, legible, and safe?
B) How can the system be made within the approved budget?
C) How can the system be made pleasing or even fun to use?
D) How can the system support a user's individual work tasks and make them more productive in new
ways?
Answer: B
Diff: 2 Page Ref: 5
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
13) Which of these is a reason for an organization to participate in open source communities?
A) to maintain mutually beneficial relationships with other software developers
B) to keep down the development costs on a project
C) to increase productivity by leveraging a committed group of developers
D) All of the above.
Answer: D
Diff: 1 Page Ref: 15
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
14) Decision makers are beginning to understand that is not just a byproduct of conducting
business, but a critical factor in determining the success or failure of a business.
A) information
B) decoration
C) hesitation
D) frustration
Answer: A
Diff: 1 Page Ref: 1
AACSB: Information technology
Learning Objective: 1a-Understand the need for systems analysis and design in organizations.
15) As a(n) , an analyst draws on professional expertise concerning computer hardware and
software and their uses in the business.
Systems Analysis and Design, 11e Kendall testSystems
bank Test
Analysis
Bank 2026/
and Design, 11e Kendall testSystems
bank.pdfAnalysis and Design, 11e Kendall test bank.pdf
