Spring Semester February 2026 WGU C229 Leadership &
Management Objective Assessment (OA) Exam Prep |
Leadership Theories, Management Functions,
Organizational Behavior, Motivation Strategies, Team
Development, Conflict Resolution, Communication Skills &
Healthcare Leadership Principles Study Guide with Practice
Questions
,Question 1:
Which leadership style is characterized by a hands-off approach, allowing team
members to make decisions?
A) Laissez-faire
B) Autocratic
C) Democratic
D) Transformational
Correct Option: A) Laissez-faire
Rationale:
Laissez-faire leadership emphasizes autonomy and trust in team members’ abilities to
manage their work. This style allows employees the freedom to make decisions, which
can foster creativity and innovation, although it may also lead to a lack of direction if not
managed properly.
Question 2:
What is the primary focus of transformational leadership?
A) Task completion
B) Motivation and inspiration
C) Micromanagement
D) Profit maximization
Correct Option: B) Motivation and inspiration
Rationale:
Transformational leadership seeks to inspire and motivate team members to achieve
their highest potential and exceed their own expectations. This style contrasts with
more transactional approaches, focusing on immediate tasks and rewards, by creating
a compelling vision that encourages commitment and engagement.
Question 3:
In the context of conflict resolution, which approach is characterized by a win-win
solution?
A) Competing
B) Avoiding
C) Collaborating
D) Compromising
Correct Option: C) Collaborating
, Rationale:
The collaborating approach aims for a win-win result, where both parties’ needs and
concerns are addressed. This style encourages open communication and negotiation,
leading to solutions that satisfy everyone involved in the conflict, as opposed to merely
finding a middle ground or avoiding the issue altogether.
Question 4:
Which of the following is a characteristic of effective teams?
A) Lack of individual accountability
B) Open communication
C) Competition among team members
D) Defined roles without flexibility
Correct Option: B) Open communication
Rationale:
Open communication is a cornerstone of effective teamwork. It fosters an environment
where team members feel safe sharing ideas, giving feedback, and discussing
challenges. This openness enhances collaboration and leads to better decision-making
and problem-solving.
Question 5:
What is the purpose of setting SMART goals?
A) To create ambiguous objectives
B) To enhance clarity and focus
C) To discourage team involvement
D) To simplify performance tracking
Correct Option: B) To enhance clarity and focus
Rationale:
SMART goals—specific, measurable, achievable, relevant, and time-bound—are
designed to provide clear objectives that enhance clarity and focus for both individuals
and teams. By ensuring goals are well-defined, teams can better align their efforts and
measure success effectively.
Question 6:
Which of the following best defines emotional intelligence (EI)?
A) Intellectual capability
B) Ability to manage financial resources
Management Objective Assessment (OA) Exam Prep |
Leadership Theories, Management Functions,
Organizational Behavior, Motivation Strategies, Team
Development, Conflict Resolution, Communication Skills &
Healthcare Leadership Principles Study Guide with Practice
Questions
,Question 1:
Which leadership style is characterized by a hands-off approach, allowing team
members to make decisions?
A) Laissez-faire
B) Autocratic
C) Democratic
D) Transformational
Correct Option: A) Laissez-faire
Rationale:
Laissez-faire leadership emphasizes autonomy and trust in team members’ abilities to
manage their work. This style allows employees the freedom to make decisions, which
can foster creativity and innovation, although it may also lead to a lack of direction if not
managed properly.
Question 2:
What is the primary focus of transformational leadership?
A) Task completion
B) Motivation and inspiration
C) Micromanagement
D) Profit maximization
Correct Option: B) Motivation and inspiration
Rationale:
Transformational leadership seeks to inspire and motivate team members to achieve
their highest potential and exceed their own expectations. This style contrasts with
more transactional approaches, focusing on immediate tasks and rewards, by creating
a compelling vision that encourages commitment and engagement.
Question 3:
In the context of conflict resolution, which approach is characterized by a win-win
solution?
A) Competing
B) Avoiding
C) Collaborating
D) Compromising
Correct Option: C) Collaborating
, Rationale:
The collaborating approach aims for a win-win result, where both parties’ needs and
concerns are addressed. This style encourages open communication and negotiation,
leading to solutions that satisfy everyone involved in the conflict, as opposed to merely
finding a middle ground or avoiding the issue altogether.
Question 4:
Which of the following is a characteristic of effective teams?
A) Lack of individual accountability
B) Open communication
C) Competition among team members
D) Defined roles without flexibility
Correct Option: B) Open communication
Rationale:
Open communication is a cornerstone of effective teamwork. It fosters an environment
where team members feel safe sharing ideas, giving feedback, and discussing
challenges. This openness enhances collaboration and leads to better decision-making
and problem-solving.
Question 5:
What is the purpose of setting SMART goals?
A) To create ambiguous objectives
B) To enhance clarity and focus
C) To discourage team involvement
D) To simplify performance tracking
Correct Option: B) To enhance clarity and focus
Rationale:
SMART goals—specific, measurable, achievable, relevant, and time-bound—are
designed to provide clear objectives that enhance clarity and focus for both individuals
and teams. By ensuring goals are well-defined, teams can better align their efforts and
measure success effectively.
Question 6:
Which of the following best defines emotional intelligence (EI)?
A) Intellectual capability
B) Ability to manage financial resources
