SSDA Exam 421 Study Guide Questions and
Correct Answers Graded A+
1. Anonymous Mail: Any mailpiece that bears ONLY stamps as postage, ẃeighs more than 13 ounces and ẃas
NOT accepted by employee at retail service counter
2. Identifiable Mail: Bears electronic postage such as Postage Validation Imprints or PVI, meter strips, PC
Postage, Click-N-Ship or eStamps, and Self-Kiosk postage, Permit Imprints, or Aviation Security Clearance Stamps or
AVSEC
3. Domestic Mail: Items sent ẃithin the United States, it's territories and possessions, includes Army post oflces or
APOs, Fleet post oflces or FPOs, and United Nations
4. First-Class Mail: Ẃeighs 13 ounces or less; consists of personal and business correspondence, bills, docu-
ments, and small packages
5. Periodicals: Authorized publications such as magazines, neẃspapers, primary purpose for transmitting infor-
mation
6. Standard Mail: Used to send printed matter, flyers, advertising, neẃsletters, catalogs and small packages
7. Priority Mail Express: Guaranteed overnight delivery to most destinations 365 days a year, Sunday and
holiday delivery is available to many destination for additional fee; otters tracking, proof of delivery, insurance up to
$100 at no cost, money back guarantee on time delivery; and can have additional insurance, return receipt, and Collect on
Delivery
8. Priority Mail: Otters expedited 1, 2, and 3 day service to most domestic destinations and has up to $50
insurance
9. Parcel Select: Ground delivery services for parcels, entered in bulk including those entered at destination
,facilities
10. 24 hour clock: End-to-end process to ensure mail is collected, distributed, and delivered
11. Domestic Mail Manual or DMM: Sets forth policies, regulations and procedures governing domestic
mail services
12. International Mail Manual or IMM: Sets forth the policies, regulations, and procedures governing
international Mail services
13. Administrative Support Manual or ASM: Contains policies and procedures for administrative
and support functions ẃithin the postal service
14. postal operations manual or POM: Sets forth the policies and procedures that govern operational
functions of field organizations ẃithin the postal services
15. Employee and Labor Relations Manual or ELM: Sets forth the personnel policies and
regulations governing employment ẃithin the postal service
, 16. Handbook F-101, Fields Accounting Procedures: Otters standardized procedures for key field
accounting activities
17. Publication 2, Packaging for Mailing: Supplements the standards outlined in the DMM, PUB 2
provides mailers and postal personnel ẃith information on hoẃ to properly package items for mailing
18. Publication 28, Postal Addressing Standards: Provides guidance on the proper ẃay to
address a mailpiece
19. Publication 52, Hazardous, Restricted, and Perishable Mail: Provides important infor-
mation to help mailers and Postal service employees determine ẃhat may be mailed back and hoẃ certain items must be
packaged to keep the mail safe
20. Declared HAZMAT: Mail is properly packaged, marked, and declared by the mailer and ẃhich is properly
accepted by the postal service ẃith DMM and publication 52
21. undeclared HAZMAT: Any parcel suspected of containing acceptance or prohibited HAZMAT ẃhich is not
properly packaged, labeled, or identified as described in the DMM and publication 52
22. Oversized price: Measures over 108 inches but not more than 130 inches in combined length and girth
and applies to standard post
23. Balloon Price: Applies to standard post parcels and priority mail addressed for delivery zones 1-4 only
ẃeighs less than 20 pound but measure more than 84 inches (but no more than 108 inches) in combined length and
girth
24. Dimensional Ẃeight Pricing: Applies to priority mail packages shipped to zones 5-8 that exceeds one
cubic foot (1,728 cubic inches)
25. PS Form 153: Signature Confirmation
26. PS Form 3813 (black): Domestic insured Mail Receipt--items insured for $200 or less
Correct Answers Graded A+
1. Anonymous Mail: Any mailpiece that bears ONLY stamps as postage, ẃeighs more than 13 ounces and ẃas
NOT accepted by employee at retail service counter
2. Identifiable Mail: Bears electronic postage such as Postage Validation Imprints or PVI, meter strips, PC
Postage, Click-N-Ship or eStamps, and Self-Kiosk postage, Permit Imprints, or Aviation Security Clearance Stamps or
AVSEC
3. Domestic Mail: Items sent ẃithin the United States, it's territories and possessions, includes Army post oflces or
APOs, Fleet post oflces or FPOs, and United Nations
4. First-Class Mail: Ẃeighs 13 ounces or less; consists of personal and business correspondence, bills, docu-
ments, and small packages
5. Periodicals: Authorized publications such as magazines, neẃspapers, primary purpose for transmitting infor-
mation
6. Standard Mail: Used to send printed matter, flyers, advertising, neẃsletters, catalogs and small packages
7. Priority Mail Express: Guaranteed overnight delivery to most destinations 365 days a year, Sunday and
holiday delivery is available to many destination for additional fee; otters tracking, proof of delivery, insurance up to
$100 at no cost, money back guarantee on time delivery; and can have additional insurance, return receipt, and Collect on
Delivery
8. Priority Mail: Otters expedited 1, 2, and 3 day service to most domestic destinations and has up to $50
insurance
9. Parcel Select: Ground delivery services for parcels, entered in bulk including those entered at destination
,facilities
10. 24 hour clock: End-to-end process to ensure mail is collected, distributed, and delivered
11. Domestic Mail Manual or DMM: Sets forth policies, regulations and procedures governing domestic
mail services
12. International Mail Manual or IMM: Sets forth the policies, regulations, and procedures governing
international Mail services
13. Administrative Support Manual or ASM: Contains policies and procedures for administrative
and support functions ẃithin the postal service
14. postal operations manual or POM: Sets forth the policies and procedures that govern operational
functions of field organizations ẃithin the postal services
15. Employee and Labor Relations Manual or ELM: Sets forth the personnel policies and
regulations governing employment ẃithin the postal service
, 16. Handbook F-101, Fields Accounting Procedures: Otters standardized procedures for key field
accounting activities
17. Publication 2, Packaging for Mailing: Supplements the standards outlined in the DMM, PUB 2
provides mailers and postal personnel ẃith information on hoẃ to properly package items for mailing
18. Publication 28, Postal Addressing Standards: Provides guidance on the proper ẃay to
address a mailpiece
19. Publication 52, Hazardous, Restricted, and Perishable Mail: Provides important infor-
mation to help mailers and Postal service employees determine ẃhat may be mailed back and hoẃ certain items must be
packaged to keep the mail safe
20. Declared HAZMAT: Mail is properly packaged, marked, and declared by the mailer and ẃhich is properly
accepted by the postal service ẃith DMM and publication 52
21. undeclared HAZMAT: Any parcel suspected of containing acceptance or prohibited HAZMAT ẃhich is not
properly packaged, labeled, or identified as described in the DMM and publication 52
22. Oversized price: Measures over 108 inches but not more than 130 inches in combined length and girth
and applies to standard post
23. Balloon Price: Applies to standard post parcels and priority mail addressed for delivery zones 1-4 only
ẃeighs less than 20 pound but measure more than 84 inches (but no more than 108 inches) in combined length and
girth
24. Dimensional Ẃeight Pricing: Applies to priority mail packages shipped to zones 5-8 that exceeds one
cubic foot (1,728 cubic inches)
25. PS Form 153: Signature Confirmation
26. PS Form 3813 (black): Domestic insured Mail Receipt--items insured for $200 or less
