MEDCA PHLEBOTOMY EXAM
QUESTIONS AND ANSWERS
Work duties of a phlebotomist technician can be categorized into 4
categories -
correct answer ✅Equipment
Procedure
Patient Care
Patient Information
Equipment -
correct answer ✅- phlebotomists must ensure that all equipment
and areas used are sterile
- equipment includes needles, bandages, gauzes, tubes, other
collection devices, as well as labels for tubes
- tracking supplies to ensure that proper amounts are always
present - disposal of needles and other used supplies
Procedure -
correct answer ✅- correct puncture or incision of patient's skin
- collecting the correct amount of blood or other fluids - correct
labeling of collection tubes/devices
- completing and submitting documents needed to lab
,MEDCA PHLEBOTOMY EXAM
QUESTIONS AND ANSWERS
Patient Care -
correct answer ✅- reassuring patients, as some may have fear of
needles
- being able to answer questions that patients may have
- verifying patient information to ensure accuracy of tests or
procedure - monitoring patient during procedure to prevent
movement or fainting
Patient Information -
correct answer ✅- patients' rights must be respected
- keeping patients' medical records confidential
- accurate documentation of collection, ordered tests, and test
results - providing accurate documentation to the laboratory to
ensure
performance of tests ordered by physician
Quality Improvement Methods -
correct answer ✅Include the use of data-based methods in order
to reach improvement
Include flow charts and pareto charts
,MEDCA PHLEBOTOMY EXAM
QUESTIONS AND ANSWERS
Flowchart -
correct answer ✅- used to break out components into diagrams in
order to understand a process
Pareto Chart -
correct answer ✅- bar charts are made that show the frequency of
problems
What does quality improvement for specimen collection involve? -
correct answer ✅Technique of Phlebotomist
Frequency of hematoma
Recollection Rates
What is included in quality control records -
correct answer ✅Expiration Date
Stability Information
Storage Information
Proper Use
Precision of testing supplies/reagents
Accuracy of testing supplies/reagents
, MEDCA PHLEBOTOMY EXAM
QUESTIONS AND ANSWERS
Where can phlebotomists work? -
correct answer ✅Hospital
Clinic
Doctor's office
Laboratories
Blood Banks
Research Firms
Pharmaceutical Firms
Hospital -
correct answer ✅institution which provides medical and surgical
treatment
Clinic -
correct answer ✅institution or hospital department focusing on
diagnosis and care of outpatients
Doctor's Office -
correct answer ✅suite/office where doctors receive and treat
patients
QUESTIONS AND ANSWERS
Work duties of a phlebotomist technician can be categorized into 4
categories -
correct answer ✅Equipment
Procedure
Patient Care
Patient Information
Equipment -
correct answer ✅- phlebotomists must ensure that all equipment
and areas used are sterile
- equipment includes needles, bandages, gauzes, tubes, other
collection devices, as well as labels for tubes
- tracking supplies to ensure that proper amounts are always
present - disposal of needles and other used supplies
Procedure -
correct answer ✅- correct puncture or incision of patient's skin
- collecting the correct amount of blood or other fluids - correct
labeling of collection tubes/devices
- completing and submitting documents needed to lab
,MEDCA PHLEBOTOMY EXAM
QUESTIONS AND ANSWERS
Patient Care -
correct answer ✅- reassuring patients, as some may have fear of
needles
- being able to answer questions that patients may have
- verifying patient information to ensure accuracy of tests or
procedure - monitoring patient during procedure to prevent
movement or fainting
Patient Information -
correct answer ✅- patients' rights must be respected
- keeping patients' medical records confidential
- accurate documentation of collection, ordered tests, and test
results - providing accurate documentation to the laboratory to
ensure
performance of tests ordered by physician
Quality Improvement Methods -
correct answer ✅Include the use of data-based methods in order
to reach improvement
Include flow charts and pareto charts
,MEDCA PHLEBOTOMY EXAM
QUESTIONS AND ANSWERS
Flowchart -
correct answer ✅- used to break out components into diagrams in
order to understand a process
Pareto Chart -
correct answer ✅- bar charts are made that show the frequency of
problems
What does quality improvement for specimen collection involve? -
correct answer ✅Technique of Phlebotomist
Frequency of hematoma
Recollection Rates
What is included in quality control records -
correct answer ✅Expiration Date
Stability Information
Storage Information
Proper Use
Precision of testing supplies/reagents
Accuracy of testing supplies/reagents
, MEDCA PHLEBOTOMY EXAM
QUESTIONS AND ANSWERS
Where can phlebotomists work? -
correct answer ✅Hospital
Clinic
Doctor's office
Laboratories
Blood Banks
Research Firms
Pharmaceutical Firms
Hospital -
correct answer ✅institution which provides medical and surgical
treatment
Clinic -
correct answer ✅institution or hospital department focusing on
diagnosis and care of outpatients
Doctor's Office -
correct answer ✅suite/office where doctors receive and treat
patients
