ANSWERS RATED A+
✔✔Which of the following best describes CRM? - ✔✔A reporting system meant to help
personnel identify and nurture leads, convert leads to customers, and retain customers
✔✔Electronic Data Interchange _______ - ✔✔All of the above
✔✔The term urbanization can be defined as - ✔✔The real-time access of demand as
the consumer wants it, when the consumer wants it, and how the consumer wants it
✔✔Which best describes sensors and automatic identification? - ✔✔The technologies
to automatically identify, locate, and profile supply chain objects and to capture and
communicate associated data and info
✔✔Which best describes predictive analytics? - ✔✔The practice of extracting info from
existing data sets to identify patterns and trends
✔✔Which is not a facet of warehouse automation? - ✔✔Warehouse automation values
P2M communication to minimize supply chain delays
✔✔A(n) _______ management system streamlines the administration and execution of
business processes related to orders for goods and services - ✔✔Order
✔✔Which is not a reason why organizations invest in IT? - ✔✔Minimizing labor and
overhead costs
✔✔Which best describes ERP - ✔✔A reporting system that leverages a centralized
repository, which contains organizational and transactional data
✔✔Business to Business integrations gives firms the ability to_____ - ✔✔All of the
above
✔✔Which describes inventory and network optimization tools? - ✔✔The models and
tools to help companies design networks to produce, store, and distribute inventory
✔✔A(n) ______ management system helps organization control and track the transfer
and interim and final storage - ✔✔Warehouse
✔✔Which are outcomes of data fragmentation? - ✔✔Data duplication
Data inconsistency
✔✔Which describes PLM? - ✔✔Reporting system that facilitates a shared
understanding of product ideation, development, and launch
, ✔✔A commerce is indicative of any______ - ✔✔way
where
time
✔✔A(n) _________ management system facilitates the movement of goods and raw
materials from origin to destination - ✔✔Transportation
✔✔Why are relationships critical? - ✔✔To remain competitive
✔✔Relationship portfolio for businesses - ✔✔Few key long term, moderate short to
medium, and a large number of purely transactional
✔✔Supply chain connection - ✔✔Any link between two entities; meaningful exchange
between partners
✔✔All supply chain relationships are not created equal - ✔✔True
✔✔Transactional Relationship - ✔✔Arms length
Not concerned with social interactions
Objective is to get the best deal possible
Formal contracts
✔✔Relational Relationships - ✔✔Close relationship over a long period of time
One or both parties have a lot to lose
Focus on mutual needs satisfaction
✔✔Relationship Density - ✔✔ability for more employees across the firms to work more
easily together
✔✔Relationship Quality - ✔✔How a relationship is serving its intended purpose
✔✔Relationship Composition - ✔✔The degree to which the relationship includes the
right players
✔✔Relationship strength - ✔✔The capacity of a relationship to withstand stress or
conflict (density and quality)
✔✔Relationship Efficacy - ✔✔The capacity of a relationship to achieve its desired
objectives (quality and composition)
✔✔Supply Chain Connection Composition (more relational flow) - ✔✔Relationship
specific adaptations, operational integration, information exchange, cooperative norms,
contractual bonds