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BUS 201 Organizational Behavior Final Exam – BUS 201, Undergraduate Business Studies, Academic Year (Exam Preparation Material)

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This document contains a fully solved BUS 201 final exam with correct answers covering key concepts in organizational behavior, leadership, motivation, culture, teams, emotions, stress, and ethics. It serves as a comprehensive exam preparation resource, summarizing core theories, definitions, models, and applied questions commonly assessed in BUS 201 courses. The material is suitable for final exam review and reinforces both conceptual understanding and practical application.

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January 23, 2026
Number of pages
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Written in
2025/2026
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Exam (elaborations)
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BUS 201 FINAL EXAM QUESTIONS & ANSWERS
100% CORRECT (FULLY SOLVED)




"Calling" is one way of understanding one's work. What are the
other two? - correct answer- • Transcendent summons•
Sense of purpose or meaningfulness• Other-oriented values and
goals as a primary source of motivation


According to Simon Sinek, what are leaders responsible for?
How should we lead? How do empathy and vulnerability relate
to leadership? - correct answer-


According to the Snow article, why do we struggle to "rest
without the law" and how should we better understand and
practice Sabbath? - correct answer- The Sabbath should not
be about the things we cannot do, but about the things we
SHOULD do.
The Sabbath is just a glimpse of eternity with our Creator.


Address whether conflict is always negative. - correct answer-
No

,Be able to define the six core virtues in the VIA Classification as
well as a related character strength for each core virtue. -
correct answer- Wisdom- cognitive; right thought ex.
judgement
Courage- emotional; right devotion ex. honesty
Justice- civic; right will ex. fairness
Humanity- interpersonal; right heart ex. love
Temperance- protect against excess; right measure ex.
forgiveness
Transcendence- forge connections and provide meaning, right
purpose ex. gratitude


Define and apply emotion contagion to a business scenario -
correct answer- Emotions serve many purposes and affect
people at work. There are positive and negative emotions, and
both can be helpful at motivating us to work harder. Emotions
are malleable and they can also be contagious.


Define authentic leadership and its potential for leadership
effectiveness. - correct answer- Authentic leaders know who
they are, what they believe in and value, and act on those values
and beliefs openly and candidly.
Create trust

,Encourage open communication
Self-Leadership
• Self-awareness - understanding WHO we are and HOW we are
seen • Strengths and Flaws/Weaknesses/Derailers • Authentic
Character (being the real and best "you")
• Personal Vision
• Reflective practice


Define conflict and understand different types of conflict. -
correct answer- a process the involves people disagreeing
Functional: improves group performance
Dysfunctional: hinders group performance


Define emotions and identify the different types of emotions
people experience - correct answer- A short, intense feeling
resulting from some event.


There are positive emotions: joy, love, surprise
negative emotions: anger, fear, sadness


Define organizational culture and understand why it is
important. - correct answer- • A system of shared meaning

, (assumptions, values, and beliefs) held by members that
distinguishes the organization from other organizations. •
Culture shows employees what is appropriate and inappropriate
behavior. • Culture can be an organization's strongest asset or
its biggest liability.


Define power and how it can have both positive andnegative
consequences. - correct answer- Power: The ability to
influence the behavior of others to get what you want.


Pros: ?
Cons: ?


Define psychological resilience and how a resilience regimen can
be used in work settings. - correct answer- the ability to
mentally or emotionally cope with a crisis or to return to pre-
crisis status quickly.


Resilience Regimen: It is used by asking a series of pointed
questions, managers can grasp their own and their direct
reports' habits of thought and help re- frame negative events in
productive ways.
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