CHIA CERTIFICATION EXAM ACTUAL EXAM
2026 | ALL QUESTIONS AND CORRECT
ANSWERS | VERIFIED ANSWERS | UPDATED
VERSION
Which one of the following statements is accurate regarding
"Sufficiency" as it related to competitive set data?
A. If you have 6 hotels in your comp set and one does not report for a
month, you will not see numbers for that month on the STAR Report
B. If a competitive set number for just a single month is not sufficient,
that number will still be displayed on the STAR Report
C. An individual hotel determines the Sufficiency number that they
want to use to determine when comp set data appears on the STAR
Report
D. The sufficiency rules are in place to protect the confidentiality of the
data ---------CORRECT ANSWER-----------------D. The sufficiency rules are
in place to protect the confidentiality of the data
Key Performance Indicators (KPI) for the Competitive Set (for example
the average Occupancy) are:
A. Always based upon the aggregated raw data of each member of the
competitive set
,B. Always based upon a straight average of the metrics, for example the
Occupancies, of each member of the competitive set
C. The comp set methodology differs inside and outside of North
America
D. The comp set methodology can differs by hotel company ---------
CORRECT ANSWER-----------------A. Always based upon the aggregated
raw data of each member of the competitive set
When you receive your STAR report, your ADR for the month was $100
and the competitive set ADR was $90. What can you tell?
A. You had the highest ADR of all of the members of the competitive set
B. Your ADR was $10 higher than the average of all of the members of
the competitive set
C. There was one hotel that had a higher ADR than you
D. Your RevPAR will be higher than the RevPAR of the competitive set --
-------CORRECT ANSWER-----------------B. Your ADR was $10 higher than
the average of all of the members of the competitive set
What happens when there is a non-reporting hotel in a competitive
state?
A. Modeled data is used for the non-reporting hotel
B. Market data is used for the non-reporting hotel
C. Prior year data for the non-reporting hotel is used
,D. The comp set average is calculated based upon the reporting hotels -
--------CORRECT ANSWER-----------------D. The comp set average is
calculated based upon the reporting hotels
Which two non-geographic categories are the most important for a
hotel GM?
A. Scale and Class
B. Scale and Location
C. Location and Type
D. Class and Type ---------CORRECT ANSWER-----------------A. Scale and
Class
How many Scale categories are there compared to Class categories?
A. 6 scale categories and 6 class categories
B. 6 scale categories and 7 class categories
C. 7 scale categories and 6 class categories
D. 7 scale categories and 7 class categories ---------CORRECT ANSWER----
-------------C. 7 scale categories and 6 class categories
Which one of the following is an accurate statement regarding Scale
and Class groups and a single chain?
, A. A Ritz Carlton hotel in the US can be in one Scale group and a Ritz
Carlton hotel in Japan can be in a different Scale group
B. A Ritz Carlton hotel in the US can be in one Class group and a Ritz
Carlton hotel in Japan can be in a different class group
C. A Ritz Carlton hotel will always be in the same Scale and Class groups
in every country throughout the world
D. Ritz Carlton may choose which Scale and which Class they are in ------
---CORRECT ANSWER-----------------C. A Ritz Carlton hotel will always be
in the same Scale and Class groups in every country throughout the
world
Which one of the following is an accurate statement regarding Class
groups?
A. The names of the Class groups are very different than the names of
the Scale groups
B. Class groups are more popular and relevant in North America rather
than outside North America
C. Independent hotels are slotted into Class groups based upon the ADR
of the independent hotel compared to the chain hotels in the same
country or market
D. Once an independent hotel is slotted into a Class group, it will never
change ---------CORRECT ANSWER-----------------C. Independent hotels
are slotted into Class groups based upon the ADR of the independent
hotels compared to the chain hotels in the same country or market
2026 | ALL QUESTIONS AND CORRECT
ANSWERS | VERIFIED ANSWERS | UPDATED
VERSION
Which one of the following statements is accurate regarding
"Sufficiency" as it related to competitive set data?
A. If you have 6 hotels in your comp set and one does not report for a
month, you will not see numbers for that month on the STAR Report
B. If a competitive set number for just a single month is not sufficient,
that number will still be displayed on the STAR Report
C. An individual hotel determines the Sufficiency number that they
want to use to determine when comp set data appears on the STAR
Report
D. The sufficiency rules are in place to protect the confidentiality of the
data ---------CORRECT ANSWER-----------------D. The sufficiency rules are
in place to protect the confidentiality of the data
Key Performance Indicators (KPI) for the Competitive Set (for example
the average Occupancy) are:
A. Always based upon the aggregated raw data of each member of the
competitive set
,B. Always based upon a straight average of the metrics, for example the
Occupancies, of each member of the competitive set
C. The comp set methodology differs inside and outside of North
America
D. The comp set methodology can differs by hotel company ---------
CORRECT ANSWER-----------------A. Always based upon the aggregated
raw data of each member of the competitive set
When you receive your STAR report, your ADR for the month was $100
and the competitive set ADR was $90. What can you tell?
A. You had the highest ADR of all of the members of the competitive set
B. Your ADR was $10 higher than the average of all of the members of
the competitive set
C. There was one hotel that had a higher ADR than you
D. Your RevPAR will be higher than the RevPAR of the competitive set --
-------CORRECT ANSWER-----------------B. Your ADR was $10 higher than
the average of all of the members of the competitive set
What happens when there is a non-reporting hotel in a competitive
state?
A. Modeled data is used for the non-reporting hotel
B. Market data is used for the non-reporting hotel
C. Prior year data for the non-reporting hotel is used
,D. The comp set average is calculated based upon the reporting hotels -
--------CORRECT ANSWER-----------------D. The comp set average is
calculated based upon the reporting hotels
Which two non-geographic categories are the most important for a
hotel GM?
A. Scale and Class
B. Scale and Location
C. Location and Type
D. Class and Type ---------CORRECT ANSWER-----------------A. Scale and
Class
How many Scale categories are there compared to Class categories?
A. 6 scale categories and 6 class categories
B. 6 scale categories and 7 class categories
C. 7 scale categories and 6 class categories
D. 7 scale categories and 7 class categories ---------CORRECT ANSWER----
-------------C. 7 scale categories and 6 class categories
Which one of the following is an accurate statement regarding Scale
and Class groups and a single chain?
, A. A Ritz Carlton hotel in the US can be in one Scale group and a Ritz
Carlton hotel in Japan can be in a different Scale group
B. A Ritz Carlton hotel in the US can be in one Class group and a Ritz
Carlton hotel in Japan can be in a different class group
C. A Ritz Carlton hotel will always be in the same Scale and Class groups
in every country throughout the world
D. Ritz Carlton may choose which Scale and which Class they are in ------
---CORRECT ANSWER-----------------C. A Ritz Carlton hotel will always be
in the same Scale and Class groups in every country throughout the
world
Which one of the following is an accurate statement regarding Class
groups?
A. The names of the Class groups are very different than the names of
the Scale groups
B. Class groups are more popular and relevant in North America rather
than outside North America
C. Independent hotels are slotted into Class groups based upon the ADR
of the independent hotel compared to the chain hotels in the same
country or market
D. Once an independent hotel is slotted into a Class group, it will never
change ---------CORRECT ANSWER-----------------C. Independent hotels
are slotted into Class groups based upon the ADR of the independent
hotels compared to the chain hotels in the same country or market
