2026 FULL EVALUATION VERIFIED A+
◉ The licensee engaged by the landlord must also. Answer: Treat all
prospective tenants honestly.
Disclose to tenants all known material facts pertaining to the
physical condition of the property which are actually known by the
licensee.
◉ The licensee may, without violating the licensee's brokerage
agreement with the landlord, perform ministerial duties for the
seller and, unless prohibited by the brokerage agreement, show.
Answer: a tenant other properties that the tenant may be interested
in
◉ You owe certain fiduciary duties specifically to your clients.
Answer: Obedience: follow your clients instructions, as the law
allows, and follow all federal, state, and local laws.
Loyalty: place the interests of your clients above all other interests.
Disclosure: give the information that your client needs in order to
make informed decisions.
Confidentiality: Keep all sensitive information from your client
confidential.
,Accounting: Accurately keep track of transaction-related money and
personal property
Reasonable skill and care: Use your professionalism, education, and
skill to perform your duties to the best of your ability.
◉ Customers also receive your trust and your diligence. Your
fiduciary duties to customers break down into three key areas:`.
Answer: Honesty: Treat all customers with integrity and
truthfulness. Do not deceive, mislead, or misrepresent information
or facts to any party in the transaction, whether you are contracted
with that person or not.
Disclosure: Disclose information about transactions and properties
that your customers need to know.
Accounting: Keep accurate accounting for transaction-related money
and personal property entrusted to your care.
◉ Licensees perform only ministerial duties for customers. These
are duties that don't require. Answer: expert guidance or
professional advice
◉ A customer becomes a client when his or her. Answer: intent
changes
,◉ If the licensee determines that the customer has intent to enter
into a brokerage agreement, the licensee should. Answer: broach the
topic and present written brokerage agreement
◉ Licensees can ask, "Is this customer asking me for advice or
direction that requires my professional training as a real estate
licensee?" If the answer is yes, then. Answer: a written agreement is
needed, since these acts go beyond ministerial acts
◉ Clients can successfully sue licensees for. Answer:
misrepresentation and omissions, so you need to know what they
are
◉ Misrepresentation can be either. Answer: intentional or
untintentional
◉ Intentional Misrepresentation. Answer: happens when someone
makes a written or oral statement that she knows to be false
it can also occur through concealment or failure to make a statement
when obligated, such as a known defect
◉ Unintentional misrepresentation. Answer: occurs when a licensee
makes an inadvertent misstatement that the buyer relies upon, and
, the buyer is harmed. The licensee is considered negligent because he
either knew, or should have known, that the statement was false.
◉ It's very important to investigate and check all. Answer: material
facts
◉ The plaintiffs in an unintentional misrepresentation lawsuit don't
have to prove that the person intended to deceive them. The agent
either knew or should have known the statement was. Answer: false
◉ Keep in mind that agents CAN state their opinions and not commit
acts of misrepresentation, as long as they don't. Answer: omit or
change a material fact
For example, statements like "This house overlooks the prettiest
park in the city" can't be taken as misrepresentation, since this is
clearly an opinion, and no material facts are involved.
◉ Actions that count as misrepresentations or omissions in Virginia
include the following:. Answer: -"Bait and switch" tactics, such as
offering a property for sale or rent at a lower price than that which
will actually be accepted (unless the advertising specifies that the
property is limited in quantity, or available only for a certain time
period, and that the licensee had at least the quantity advertised for
rent or for sale at the advertised price and terms when the
advertising was displayed)