RUTGERS INTRO TO MANAGEMENT
EXAM #2 QUESTIONS AND ANSWERS.
VERIFIED 2025/2026.
(Start of Ch 7) Job Design - ANS creating jobs in an organization that can be done effectively
and efficiently while providing meaningful work for the employees
Who created the job characteristics model? - ANS Hackman and Oldham
Job Characteristics Model - ANS to better explain how job design can impact employee
satisfaction and job performance
Skill Variety - ANS extent to which a job requires a worker to use a wide range of different
abilities and skills
Task Identity - ANS extent to which the job requires the worker to perform all the tasks
needed to fully complete the task
Task Significance - ANS extent to which the job requires the lives of other people
Autonomy - ANS the extent to which the employees is allowed to make choices about
scheduling and how best to perform tasks
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Feedback - ANS extent to which the employees receives clear & direct information on how
well they are performing the task
Contingency Factors: - ANS pre-conditions for the model to be predictive
Organizational Structure - ANS the grouping together of jobs into work groups, the delegation
of authority & responsibility within the organization & the formal reporting relationships of
employees to supervisors
Functional Structure - ANS groups jobs that require similar skills & experience together into a
single work group reporting to the leader of the organization
Divisional Structure - ANS groups jobs together with people of diverse skills & experience
who collectively focus on either providing specific products or or serving specific groups of
customers or serving specific geographic areas
Matrix Structure - ANS groups jobs together simultaneously by function and by division
Delegation of Authority - ANS ultimate authority for decision rests with the shareholders of
the business
Centralized Organizational Structure - ANS most decisions are made by the senior executives
at the top of the organization
Decentralized Organizational Structure - ANS many decisions are delegated to lower levels of
management with those managers accountable for the consequences of their decisions
Span of Control - ANS refers to the number of direct reports assigned to a a manager
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
EXAM #2 QUESTIONS AND ANSWERS.
VERIFIED 2025/2026.
(Start of Ch 7) Job Design - ANS creating jobs in an organization that can be done effectively
and efficiently while providing meaningful work for the employees
Who created the job characteristics model? - ANS Hackman and Oldham
Job Characteristics Model - ANS to better explain how job design can impact employee
satisfaction and job performance
Skill Variety - ANS extent to which a job requires a worker to use a wide range of different
abilities and skills
Task Identity - ANS extent to which the job requires the worker to perform all the tasks
needed to fully complete the task
Task Significance - ANS extent to which the job requires the lives of other people
Autonomy - ANS the extent to which the employees is allowed to make choices about
scheduling and how best to perform tasks
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Feedback - ANS extent to which the employees receives clear & direct information on how
well they are performing the task
Contingency Factors: - ANS pre-conditions for the model to be predictive
Organizational Structure - ANS the grouping together of jobs into work groups, the delegation
of authority & responsibility within the organization & the formal reporting relationships of
employees to supervisors
Functional Structure - ANS groups jobs that require similar skills & experience together into a
single work group reporting to the leader of the organization
Divisional Structure - ANS groups jobs together with people of diverse skills & experience
who collectively focus on either providing specific products or or serving specific groups of
customers or serving specific geographic areas
Matrix Structure - ANS groups jobs together simultaneously by function and by division
Delegation of Authority - ANS ultimate authority for decision rests with the shareholders of
the business
Centralized Organizational Structure - ANS most decisions are made by the senior executives
at the top of the organization
Decentralized Organizational Structure - ANS many decisions are delegated to lower levels of
management with those managers accountable for the consequences of their decisions
Span of Control - ANS refers to the number of direct reports assigned to a a manager
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
