HSBC SUPERDAY | QUESTIONS AND ANSWERS | 2026 UPDATE 100%
CORRECT
Tell me what you know about HSBC? - -• HSBC is named after its founding member, The
Hongkong and Shanghai Banking Corporation Limited, which was established in 1865 to
finance the growing trade between Europe, India and China
• HSBC's red and white hexagon symbol was developed from the bank's original house flag
which was in turn based on the cross of St Andrew
• In 1980, HSBC took an important step outside Asia when it bought a controlling stake in
the American bank, Marine Midland
• HSBC bought Midland in 1992 in one of the biggest deals in banking history. To comply
with the conditions of the takeover, HSBC established HSBC Holdings plc in London as a
parent company for the expanding group.
• In 1998, the bank decided to adopt a unified brand worldwide, using HSBC and its red-and-
white hexagon logo everywhere it operated. The hexagon symbol was derived from the
bank's original house flag, which in turn was based on Scotland's flag.
• Since the start of the 21st century HSBC has expanded its business in China. The bank
opened its new Shanghai headquarters in the city's Pudong district in 2010, the same year it
opened its 100th office in the country. And in 2017, HSBC Qianhai Securities Limited began
operating - the first joint venture securities company in mainland China to be majority-
owned by a foreign bank.
--Tell me about our firm's values - -• Dependable
• Standing firm for what is right, delivering on commitments, being resilient and trustworthy
• Taking personal accountability, being decisive, using judgment and common sense,
empowering others
• Open to different ideas and cultures
• Communicating openly, honestly and transparently, welcoming challenge, learning from
mistakes
• Listening, treating people fairly, being inclusive, valuing different perspectives
• Connected to customers, communities, regulators and each other
• Building connections, being aware of external issues, collaborating across boundaries
• Caring about individuals and their progress, showing respect, being supportive and
responsive
--Strategy - -• Strategy
• Accelerate growth from our Asian businesses, and be the leading bank to support the
transition to a low-carbon economy and the China-led Belt and Road Initiative
• Complete the establishment of our UK ring-fenced bank and increase market share
• Gain market share and deliver growth from our international network
• Turn around our US business
• Improve capital efficiency
• Create the capacity for increasing investments in growth and technology through
efficiency gains
• Improve our customer service
• Simplify the organisation and invest in future skills
, • Financial Goals
• Delivering a return on tangible equity (RoTE) of greater than 11 per cent by 2020
• Achieving positive adjusted jaws on an annual basis; this means growing adjusted revenue
faster than adjusted costs
• Sustaining the dividend at current levels and undertaking, as appropriate, share buybacks
subject to regulatory approval
--What are some potential areas of growth for our business? - -• Emerging Markets
o Growing middle class in India and China
o Advancing Tech and Education
• Demographic Shifts:
o large concentration of the Millennial population, access to higher-quality education and
the proliferation of and access to technology are creating a new consumer market driven by
mobility and connectivity.
• Tech
• Financing Loans for
• Cloud Storage/Security (AWS, Microsoft Azure, Google Cloud
• Artificial Intelligence
• Financing 3D printing
• Solar Power in the US. ...
• Social Networking Sites. ...
• Telehealth Services. ...
• Peer-to-Peer Lending Platforms. ...
• Medical & Recreational Marijuana Stores. ...
• 3D Printing & Rapid Prototyping Services. ...
• Medical & Recreational Marijuana Growing
• Financing the modernization of China and India
--Short and Long Term Risks - -• Short Term
• Hong Kong
• Trade War and Brexit Volatility has decreased
• USMCA just passed the Senate
• Modest Short Term Outlook from Fed Beige Book
• Long Term
• Climate Change's Effect on all industries
• Phase 2 of China Deal
• Long Term Low Interest rates, shift "Japanification"—persistent low growth, low
inflation/deflation, and near-zero/negative interest rates—is a real possibility for many
advanced economies, particularly in Europeand diversify business
• Tech, blockchain disruption
• Aging populations
• Projected deceleration of GDP
--Leadership - -• Group Chairman: Mark E Tucker
• Interim CEO: Noel Quinn
• CFO: Ewen Stevenson
CORRECT
Tell me what you know about HSBC? - -• HSBC is named after its founding member, The
Hongkong and Shanghai Banking Corporation Limited, which was established in 1865 to
finance the growing trade between Europe, India and China
• HSBC's red and white hexagon symbol was developed from the bank's original house flag
which was in turn based on the cross of St Andrew
• In 1980, HSBC took an important step outside Asia when it bought a controlling stake in
the American bank, Marine Midland
• HSBC bought Midland in 1992 in one of the biggest deals in banking history. To comply
with the conditions of the takeover, HSBC established HSBC Holdings plc in London as a
parent company for the expanding group.
• In 1998, the bank decided to adopt a unified brand worldwide, using HSBC and its red-and-
white hexagon logo everywhere it operated. The hexagon symbol was derived from the
bank's original house flag, which in turn was based on Scotland's flag.
• Since the start of the 21st century HSBC has expanded its business in China. The bank
opened its new Shanghai headquarters in the city's Pudong district in 2010, the same year it
opened its 100th office in the country. And in 2017, HSBC Qianhai Securities Limited began
operating - the first joint venture securities company in mainland China to be majority-
owned by a foreign bank.
--Tell me about our firm's values - -• Dependable
• Standing firm for what is right, delivering on commitments, being resilient and trustworthy
• Taking personal accountability, being decisive, using judgment and common sense,
empowering others
• Open to different ideas and cultures
• Communicating openly, honestly and transparently, welcoming challenge, learning from
mistakes
• Listening, treating people fairly, being inclusive, valuing different perspectives
• Connected to customers, communities, regulators and each other
• Building connections, being aware of external issues, collaborating across boundaries
• Caring about individuals and their progress, showing respect, being supportive and
responsive
--Strategy - -• Strategy
• Accelerate growth from our Asian businesses, and be the leading bank to support the
transition to a low-carbon economy and the China-led Belt and Road Initiative
• Complete the establishment of our UK ring-fenced bank and increase market share
• Gain market share and deliver growth from our international network
• Turn around our US business
• Improve capital efficiency
• Create the capacity for increasing investments in growth and technology through
efficiency gains
• Improve our customer service
• Simplify the organisation and invest in future skills
, • Financial Goals
• Delivering a return on tangible equity (RoTE) of greater than 11 per cent by 2020
• Achieving positive adjusted jaws on an annual basis; this means growing adjusted revenue
faster than adjusted costs
• Sustaining the dividend at current levels and undertaking, as appropriate, share buybacks
subject to regulatory approval
--What are some potential areas of growth for our business? - -• Emerging Markets
o Growing middle class in India and China
o Advancing Tech and Education
• Demographic Shifts:
o large concentration of the Millennial population, access to higher-quality education and
the proliferation of and access to technology are creating a new consumer market driven by
mobility and connectivity.
• Tech
• Financing Loans for
• Cloud Storage/Security (AWS, Microsoft Azure, Google Cloud
• Artificial Intelligence
• Financing 3D printing
• Solar Power in the US. ...
• Social Networking Sites. ...
• Telehealth Services. ...
• Peer-to-Peer Lending Platforms. ...
• Medical & Recreational Marijuana Stores. ...
• 3D Printing & Rapid Prototyping Services. ...
• Medical & Recreational Marijuana Growing
• Financing the modernization of China and India
--Short and Long Term Risks - -• Short Term
• Hong Kong
• Trade War and Brexit Volatility has decreased
• USMCA just passed the Senate
• Modest Short Term Outlook from Fed Beige Book
• Long Term
• Climate Change's Effect on all industries
• Phase 2 of China Deal
• Long Term Low Interest rates, shift "Japanification"—persistent low growth, low
inflation/deflation, and near-zero/negative interest rates—is a real possibility for many
advanced economies, particularly in Europeand diversify business
• Tech, blockchain disruption
• Aging populations
• Projected deceleration of GDP
--Leadership - -• Group Chairman: Mark E Tucker
• Interim CEO: Noel Quinn
• CFO: Ewen Stevenson
