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CIGNA MEDICARE PRODUCT AND BENEFITS TRAINING EXAM SCRIPT 2026 STUDY QUESTIONS WITH SOLUTIONSv

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CIGNA MEDICARE PRODUCT AND BENEFITS TRAINING EXAM SCRIPT 2026 STUDY QUESTIONS WITH SOLUTIONS

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CIGNA
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Uploaded on
January 20, 2026
Number of pages
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Written in
2025/2026
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CIGNA MEDICARE PRODUCT AND
BENEFITS TRAINING EXAM SCRIPT 2026
STUDY QUESTIONS WITH SOLUTIONS

⩥ Which of the following is true about Cigna Medicare PPO plans?
Answer: PCP selection is not required, but strongly encouraged


⩥ Which of the following is a true statement regarding features of our
HMO plans? Answer: All of these


⩥ Which of the following statement(s) is accurate about Cigna Medicare
plans? Answer: (INCORRECT)
Offers a wide range of Medicare and Medicaid products and plans
including HMO, HMO-POS, PPO, and stand-alone Part D


⩥ What are Cigna's guiding principles? Answer: (INCORRECT)
"Do the right thing, always"


⩥ Which of the following is true about Cigna Medicare HMO plans?
Answer: Some HMO plans have referrals.


⩥ Which of the following is the goal of Cigna Medicare Advantage
Incentives? Answer: Improving our customers' overall health

, ⩥ Which of the following describes the Part D Senior Savings Model
(SSM) Answer: Helps Medicare beneficiaries save on insulin


⩥ Which of the following should a Medicare sales agent rely on for the
most accurate plan information? Answer: Summary of Benefits


⩥ Which statement(s) describe the Cigna Dental Allowance? Answer:
Offers customers a discount if using a Cigna Dental Health provider.


Offers preventive and comprehensive from any licensed dentist except if
on exclusion and preclusion list.


⩥ Which of the following does Cigna seek to ensure in order to improve
the health, well-being, and peace of mind of those we serve? Answer:
ALL OF THESE
Making health care simple
Making health care affordable
Making health care predictable


⩥ Which PDP plan is designed for customers who are receiving Extra
Help and need basic protection? Answer: Secure Rx
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