MHA 543 BENCHMARK ASSIGNMENT MULTIGENERATIONAL WORKFORCE PRACTICE QUESTIONS WITH SOLUTIONS 2026

MHA 543 BENCHMARK ASSIGNMENT
MULTIGENERATIONAL WORKFORCE PRACTICE
QUESTIONS WITH SOLUTIONS 2026

◉ Leading. Answer: Motivating, communicating, and influencing
others to achieve goals.


◉ Controlling. Answer: Monitoring performance and making
corrections.


◉ Strategic Planning. Answer: Long-term decisions aligning the
organization with its environment.


◉ Operational Planning. Answer: Short-term planning for day-to-day
operations.


◉ SWOT Analysis. Answer: System for evaluating organizational
Strengths, Weaknesses, Opportunities, Threats.


◉ Organizational Culture. Answer: Shared values, beliefs, and norms
that shape behavior.

, ◉ Organizational Climate. Answer: Employees' perceptions of the
work environment.


◉ Motivation. Answer: Forces that stimulate people to act toward
achieving goals.


◉ Intrinsic Motivation. Answer: Motivation driven by internal
satisfaction, pride, purpose.


◉ Extrinsic Motivation. Answer: Motivation driven by external
rewards (pay, benefits, recognition).


◉ Emotional Intelligence (EI). Answer: Ability to understand and
manage one's own emotions and others' emotions.


◉ Leadership vs. Management. Answer: Management: Coordinates
and oversees operations. Leadership: Inspires, influences, and sets
direction.


◉ Transformational Leadership. Answer: Inspires change, purpose,
innovation.


◉ Transactional Leadership. Answer: Focuses on tasks, structure,
rewards and penalties.