CA HOUSEHOLD
MOVERS EXAM
MOVERS EXAM.pdf CA HOUSEHOLD MOVERS EXAM 2026-
CA HOUSEHOLD MOVERS EXAM 2026 WITH
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1. Which agency regulates Household Movers in California?
A. Department of Transportation
B. CPUC / BHGS
C. Federal Motor Carrier Safety Administration
D. California DMV
Correct Answer: B
Rationale:
CPUC (California Public Utilities Commission) originally regulated movers, but regulation
transferred to BHGS (Bureau of Household Goods and Services). FMCSA regulates interstate,
not intrastate, moves.
2. A Household Mover permit is required for moves that are:
A. Interstate only
B. Intrastate (within California)
C. Only commercial moves
D. Only long-distance moves
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MOVERS EXAM.pdf CA HOUSEHOLD MOVERS EXAM 2026-
Correct Answer: B
Rationale:
Household mover permits apply to intrastate residential household goods moves within
California. Interstate moves fall under FMCSA instead.
3. To operate legally, a mover must:
A. Have a medical exam
B. Pass the BHGS written exam
C. Only register with DMV
D. Obtain a federal DOT number
Correct Answer: B
Rationale:
BHGS requires passing a Household Movers written exam before a permit is issued.
4. A mover must renew their permit:
A. Every year
B. Every 2 years
C. Every 5 years
D. Never
Correct Answer: A
Rationale:
Household Mover permits are renewed annually with BHGS.
5. A mover may begin operating:
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MOVERS EXAM
MOVERS EXAM.pdf CA HOUSEHOLD MOVERS EXAM 2026-
A. After submitting their application
B. After paying fees only
C. Only after being issued the permit
D. After taking the exam
Correct Answer: C
Rationale:
Operations may begin only after BHGS grants the official permit.
6. What is the purpose of Max 4?
A. Sets minimum truck insurance
B. Provides consumer-protection forms
C. Sets maximum allowable rates & rules
D. Defines DOT federal guidelines
Correct Answer: C
Rationale:
Max 4 is the official tariff used for rates, charges, rules, and required documents for intrastate
household moves.
7. Movers must provide an estimate that is:
A. Verbal
B. Written
C. Optional
D. Only required on moves over 50 miles
Correct Answer: B
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CA HOUSEHOLD
MOVERS EXAM
MOVERS EXAM.pdf CA HOUSEHOLD MOVERS EXAM 2026-
Rationale:
Max 4 requires all estimates to be written, not verbal.
8. A “Not to Exceed” price must be:
A. Optional
B. Written on the Agreement for Moving Services
C. Only given if customer asks
D. Only for interstate moves
Correct Answer: B
Rationale:
California law requires a binding “Not to Exceed” amount in writing on the Agreement for
Moving Services.
9. When must the moving company give the “Important Notices” brochure to the customer?
A. On delivery
B. Before starting services
C. After the move
D. Only if requested
Correct Answer: B
Rationale:
The “Important Notices” (consumer protection brochure) must be given before services begin.
10. The “Not to Exceed” price may be increased only if:
A. The mover wants more money
B. The customer signs a Change Order
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