QUESTIONS WITH FULL SOLUTION GRADED
A+
◉ support activities. Answer: firm infrastructure, HR management,
tech development and procurement
◉ data. Answer: raw facts that describe the characteristics of an
event/ object
◉ core drivers of the information age. Answer: data, information,
business intelligence, knowledge
◉ information. Answer: data converted into a meaningful and useful
context
◉ business intelliegnce. Answer: information collected form
multiple sources such as suppliers, customers, competitors, partners
and industries that analyze patterns, trends and relationships for
decision making
,◉ knowledge. Answer: the skills, expertise and experience coupled
with information and intelligence that create a persons intellectual
responses
◉ internet of things. Answer: a world where interconnected internet
enabled devices or things have the ability to collect and share data
without human intervention
◉ analytics. Answer: science of fact based decision making
◉ business process. Answer: a standardized set of activities that
accomplish a specific task such as processing a customer order
◉ value chain analysis. Answer: views a firm as a series of business
process that add value to the product/ service
◉ system. Answer: a collection of parts that link to achieve a
common purpose
◉ systems thinking. Answer: a way of monitoring the entire system
by viewing multiple inputs being processed or transformed to
produce outputs where gathering feedback on each part
, ◉ chief information officer. Answer: responsible for overseeing all
uses of information technology and ensuring the strategic alignment
of MIS with business goals and objectives
◉ strategic level. Answer: managers devleop overall business
strategies, goals, and objectives as part of the company's strategic
plan
unstructured decisions
◉ managerial level. Answer: employees are continuously evaluating
company operations to hone the firms ability to identify, adapt to
and leverage change
semi structured
◉ operational level. Answer: employees develop, control and
maintain core business activities required to run the day to day
operations
◉ critical success factor. Answer: crucial steps companies perform to
achieve their goals and objectives and implement strategies