WGU D351 STUDY GUIDE 2025/2026 UPDATE COMPREHENSIVE QUESTIONS AND
VERIFIED CORRECT ANSWERS MOST TESTED QUESTIONS /CERTIFIED TEST
SOLUTIONS GRADE A+
What role does the planning function of HR management play within organizations
HR planning helps the organization better understand how many and what type of employees the
organization will need in the future
What role does the staffing function play?
recruiting job applicants and then selecting the most appropriate applicants for the available jobs
what are the types of employee compensation?
direct (salary, hourly, bonus) and indirect (services, benefits, training)
what is the role of a performance appraisal?
giving feedback, setting goals, training and development, promotions, raises, and accountability
how does HRM enhance human potential?
training and development, career development, performance feedback, creating a positive work
environment, and work life balance
HRM's work on improving the workplace environment focuses on what two environments?
implementing productivity improvement programs as well as improving health and safety at
work
what must management be aware of in order to maintain effective work relationships?
foster a positive workplace environment. attract employees to stay.
what impact has globalization had on HR practices?
diverse workforce, global talent pool, legal and compliance challenges, training and
development, and more competition
what are the 4 implicit HR objectives
1. Improve productivity
2. Improve quality of work
3. Ensure legal compliance
4. Ensure ethical behavior
how can hr managers make a significant contribution towards productivity improvement?
work organization and design
, 2
how do organizations improve the quality of work life? how have employees' attitudes
regarding involvement with their work shifted?
most employees today desire more autonomy and a chance to make a greater contribution to the
organization. employees today prefer a greater level of involvement with their work.
Why is it important that HR mangers and personnel be familiar with the laws and
regulations?
laws impact nearly all functions and activities with which HRM is involved, HR managers and
personnel must be familiar with regulations affecting hiring and pay, promotion activities, health
and safety, and labor relations
Define the term "moral philosophy."
the principals, rules, and values that individuals use in deciding what is right and wrong.
How can HR professionals create a culture where ethical behavior is encouraged?
1. creating a positive work environment 2. hiring ethical individuals 3. providing ethical training
4. labeling and modeling ethical behavior 5. creating a well-defined code of ethics 6. establishing
an open-door policy
Define the term "business ethics."
the values and principles that are used to evaluate whether the collective behavior of members of
an organization is appropriate
What is the consequentialist theory?
judges whether or not something is right by what its consequences are.
What is the deontological theory?
uses rules to distinguish right from wrong. Required disregarding the possible consequences of
our actions when determining what is right and what is wrong
What is it important to HR to foster a culture of diversity, equity, and inclusion (DEI)?
to enhance organizational effectiveness and employee well being
What is the strategic nature of HR?
playing a key role in helping the organization meet its long-term goals
What are the six major trends have been identified as influencing the work environment?
1. increased competition 2. the costs and benefits associated with HR utilization 3. productivity
changes 4. the increasing pace and complexities of social, cultural, legal, demographic, and
, 3
educational changes 5. the symptoms of dysfunction in the workplace 6. societal trends of the
21st century
Define "culture" and identify who shapes an organization's culture.
culture represents the organization's value system. Top management's values shape it.
Define technology.
refers to the firm's equipment and knowledge
How does technology influence an organization's structure?
with technology and computers close supervision of employees is unnecessary. Furthermore,
technology allows work to be performed during non-traditional hours, away from physical
manufacturing plants and offices. With technology we can see a reduction in the work force.
Organizational size is an important factor in determining ________________.
HR activities
How does the economy influence HR activities?
a strong economy tends to decrease unemployment, increase wages, make recruitment more
competitive, and increase the desirability of training. On the other hand, a weak economy tends
to increase unemployment, diminish wage demands, make recruitment less competitive, and
reduce the need for training and development of current employees
How does international competition influence HR activities?
corporations forced to be more competitive, HR policies and practices change significantly
Define the term "SWOT".
strengths, weaknesses, opportunities, and threats
What is the purpose of a SWOT analysis?
it is a tool that allows managers to asssess the firm's internal abilities and vulnerabilities to the
external environment
What are the five HRM strategies?
1. talent acquisition 2. training and development 3. performance management 4. compensation
and benefits 5. employee engagement and retention
What are the four HRM Structures?
functional, divisional, matrix, and outsourced or shared
VERIFIED CORRECT ANSWERS MOST TESTED QUESTIONS /CERTIFIED TEST
SOLUTIONS GRADE A+
What role does the planning function of HR management play within organizations
HR planning helps the organization better understand how many and what type of employees the
organization will need in the future
What role does the staffing function play?
recruiting job applicants and then selecting the most appropriate applicants for the available jobs
what are the types of employee compensation?
direct (salary, hourly, bonus) and indirect (services, benefits, training)
what is the role of a performance appraisal?
giving feedback, setting goals, training and development, promotions, raises, and accountability
how does HRM enhance human potential?
training and development, career development, performance feedback, creating a positive work
environment, and work life balance
HRM's work on improving the workplace environment focuses on what two environments?
implementing productivity improvement programs as well as improving health and safety at
work
what must management be aware of in order to maintain effective work relationships?
foster a positive workplace environment. attract employees to stay.
what impact has globalization had on HR practices?
diverse workforce, global talent pool, legal and compliance challenges, training and
development, and more competition
what are the 4 implicit HR objectives
1. Improve productivity
2. Improve quality of work
3. Ensure legal compliance
4. Ensure ethical behavior
how can hr managers make a significant contribution towards productivity improvement?
work organization and design
, 2
how do organizations improve the quality of work life? how have employees' attitudes
regarding involvement with their work shifted?
most employees today desire more autonomy and a chance to make a greater contribution to the
organization. employees today prefer a greater level of involvement with their work.
Why is it important that HR mangers and personnel be familiar with the laws and
regulations?
laws impact nearly all functions and activities with which HRM is involved, HR managers and
personnel must be familiar with regulations affecting hiring and pay, promotion activities, health
and safety, and labor relations
Define the term "moral philosophy."
the principals, rules, and values that individuals use in deciding what is right and wrong.
How can HR professionals create a culture where ethical behavior is encouraged?
1. creating a positive work environment 2. hiring ethical individuals 3. providing ethical training
4. labeling and modeling ethical behavior 5. creating a well-defined code of ethics 6. establishing
an open-door policy
Define the term "business ethics."
the values and principles that are used to evaluate whether the collective behavior of members of
an organization is appropriate
What is the consequentialist theory?
judges whether or not something is right by what its consequences are.
What is the deontological theory?
uses rules to distinguish right from wrong. Required disregarding the possible consequences of
our actions when determining what is right and what is wrong
What is it important to HR to foster a culture of diversity, equity, and inclusion (DEI)?
to enhance organizational effectiveness and employee well being
What is the strategic nature of HR?
playing a key role in helping the organization meet its long-term goals
What are the six major trends have been identified as influencing the work environment?
1. increased competition 2. the costs and benefits associated with HR utilization 3. productivity
changes 4. the increasing pace and complexities of social, cultural, legal, demographic, and
, 3
educational changes 5. the symptoms of dysfunction in the workplace 6. societal trends of the
21st century
Define "culture" and identify who shapes an organization's culture.
culture represents the organization's value system. Top management's values shape it.
Define technology.
refers to the firm's equipment and knowledge
How does technology influence an organization's structure?
with technology and computers close supervision of employees is unnecessary. Furthermore,
technology allows work to be performed during non-traditional hours, away from physical
manufacturing plants and offices. With technology we can see a reduction in the work force.
Organizational size is an important factor in determining ________________.
HR activities
How does the economy influence HR activities?
a strong economy tends to decrease unemployment, increase wages, make recruitment more
competitive, and increase the desirability of training. On the other hand, a weak economy tends
to increase unemployment, diminish wage demands, make recruitment less competitive, and
reduce the need for training and development of current employees
How does international competition influence HR activities?
corporations forced to be more competitive, HR policies and practices change significantly
Define the term "SWOT".
strengths, weaknesses, opportunities, and threats
What is the purpose of a SWOT analysis?
it is a tool that allows managers to asssess the firm's internal abilities and vulnerabilities to the
external environment
What are the five HRM strategies?
1. talent acquisition 2. training and development 3. performance management 4. compensation
and benefits 5. employee engagement and retention
What are the four HRM Structures?
functional, divisional, matrix, and outsourced or shared
