GPSTC SUPERVISION LEVEL 1 | 2026 UPDATE |
QUESTIONS AND ANSWERS 100% CORRECT
What is a role model? Answer - Demonstrating the behaviors you want
everyone to preform
What are the five foundations of effective supervisors Answer - Give clear and
complete instructions
Communicate and let people know how they are doing
Give credit when due
Involve people in decisions
Maintain an open door
What are the three levels if management? Answer - Executive
Middle management
First line
What are the three skills needed by a supervisor Answer - Technical
Interpersonal
Analytical
What is the most important of the three skills needed by a supervisor Answer -
Interpersonal
, What is a leader defined? Answer - The process of influencing organizational
members to use their energies willingly and appropriately to facilitate the
achievement of the agency's goals
Why is delegation essential Answer - Prevents slowdown in services
Allows supervisors to spend more time on planning, directing, and controlling
it increases subordinates' skills
it benefits the agency
aids in personnel development
enhances worker initiative
Increases job satisfaction
What is the definition of responsibility? Answer - The duty or obligation to
preform prescribed task or service or to attain a specific objective
What is the definition of line authority? Answer - Allows supervisors to
exercise direct control over subordinates
Issue orders to a person and expect compliance
Authority flows in a direct line down to their subordinates
Command authority with the responsibility for coordinating the functions
under it
What are the 4 primary functions of management? Answer - Planning
Organizing
Leading
Controlling
QUESTIONS AND ANSWERS 100% CORRECT
What is a role model? Answer - Demonstrating the behaviors you want
everyone to preform
What are the five foundations of effective supervisors Answer - Give clear and
complete instructions
Communicate and let people know how they are doing
Give credit when due
Involve people in decisions
Maintain an open door
What are the three levels if management? Answer - Executive
Middle management
First line
What are the three skills needed by a supervisor Answer - Technical
Interpersonal
Analytical
What is the most important of the three skills needed by a supervisor Answer -
Interpersonal
, What is a leader defined? Answer - The process of influencing organizational
members to use their energies willingly and appropriately to facilitate the
achievement of the agency's goals
Why is delegation essential Answer - Prevents slowdown in services
Allows supervisors to spend more time on planning, directing, and controlling
it increases subordinates' skills
it benefits the agency
aids in personnel development
enhances worker initiative
Increases job satisfaction
What is the definition of responsibility? Answer - The duty or obligation to
preform prescribed task or service or to attain a specific objective
What is the definition of line authority? Answer - Allows supervisors to
exercise direct control over subordinates
Issue orders to a person and expect compliance
Authority flows in a direct line down to their subordinates
Command authority with the responsibility for coordinating the functions
under it
What are the 4 primary functions of management? Answer - Planning
Organizing
Leading
Controlling
