WGU C722 EXAM QUESTIONS AND
ANSWERS GRADED A+ 2025/2026
Three essential drivers that must be achieved to generate positive characteristics in project
teams - ANS Cohesiveness, Trust, Motivation
The five stages Dr. Bruce Tuckman (1965) introduced of group development - ANS Forming,
Storming, Norming, Performing, Adjorning
Forming - ANS In this stage, team members may be meeting for the first time. Often, no one
really knows much about anyone else on the team. It may be premature to refer to this group of
individuals as a team. It is a time of introduction and forming relationships and understanding
from exchange of information.
Storming - ANS Team members are beginning to know about each other, but they do not yet
understand how to work together. Members may "jockey for position" within the team. The
dynamics of working together beyond any written statement of "roles and responsibilities" are
being established. Personalities surface, showing the strengths, weaknesses, and personal
needs of each individual on the team. Integration into a team may come with some struggle and
conflict.
Norming - ANS Team members have "figured out" how they will interact with each other.
Working relationships are beginning to form. Trust and understanding is beginning to form
between team members. They are beginning to feel comfortable working together and openly
and willingly sharing information.
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Performing - ANS Team members are fully comfortable working together. Trust has been
developed. Working relationships have jelled. Work is being conducted and project progress is
occurring.
Adjourning - ANS This only occurs when all the team's work has been completed and the
team is no longer required. This may occur at any time in the project life cycle.
Co-located Teams - ANS involves team members physically working at the same location or
holding project meetings together in a common setup.
Virtual Teams - ANS are teams whose members interact primarily through electronic
communications. Members of a virtual team may be within the same building or across
continents.
Two common situations occur that may prompt a change to the baseline scope - ANS The
scope may be expanded to include additional functionality or the scope may be diminished due
to changes in the project environment such as reduced funding or requirements or changing
time/due date.
Scope creep - ANS occurs when the project team integrates enhancements to the scope
without proper evaluation and approval.
work performance data - ANS will identify the work activities that are completed, partially
completed, or not started.
risk register - ANS is a list of potential risks, how the risks will be monitored, and what action
will be taken should the risk event occur.
corrective action - ANS is a document issued to identify quality failures and how they will be
corrected. The deliverable itself may need to be reworked and the project plan may need to be
revised to ensure that future deliverables do not include the same error.
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,The Four Categories of Change - ANS Contingency plans, improvement changes, external
events, scope change
The change management system - ANS is in place to formally identify, evaluate, decide, and
communicate project changes.
Recording - ANS is the process of documenting and archiving project-related information.
Reporting - ANS is a key nonverbal communications methodology used to inform and to
document project information.
Weekly status reports that are often working documents for the team to communicate: -
ANS Accomplishments, Issues, Schedules, Resource utilization
Monthly status reports for senior stakeholders that would include: - ANS Project overview
bragging about progress, Issues including red light (critical) problems needing immediate
resolution, yellow light items that are warning flags, and resolved issues, Current
accomplishments, Future plans for the next month, Resource utilization and plans
Monthly Financial Report - ANS showing progress against the budget quantifying monies
spent and planned to be spent and identifying issues with recommendations for resolution
Change management reporting - ANS showing changes identified, requiring approval, and
resolution.
Project controls - ANS are the data gathering, management, and analytical processes used to
predict, understand, and constructively influence the time and cost outcomes of a project or
program.
Three Aspects of Project Quality - ANS quality management, quality assurance, and quality
control.
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Quality management - ANS is the process of identifying the customer's requirements and
how they will be measured.
Quality assurance - ANS is the process of validating that the requirements and measurements
are appropriate for the project environment.
Quality control - ANS is the process of monitoring and changing project execution to ensure
that activities are being executed as planned and will result in meeting the customer
requirements. It is the monitoring and controlling process that occurs during project execution.
Standards - ANS are requirements that are generally accepted by a group of firms that
produce similar products or services.
Requirements - ANS are what the customer needs to achieve from the completed project.
Quality audits - ANS are rigorous reviews of the project performance. These reviews are
often completed by groups of experts outside of the project team such as a company's quality
assurance (QA) department or an outside consultant.
positive outcomes of the audit - ANS Identifying issues before we go into production
Identifying best practices that can be adopted by future project teams
Identifying lessons learned that can improve performance on other projects
Identifying problems that can be corrected before additional costs are incurred
Checklists - ANS are one way of monitoring that activities/tasks have been addressed and
one method of assuring that all needed documents are written.
project charters - ANS contain enough information to understand who the project sponsor
and project manager are, the purpose the project, a general idea of the scope, budget, and
schedule.
4 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
ANSWERS GRADED A+ 2025/2026
Three essential drivers that must be achieved to generate positive characteristics in project
teams - ANS Cohesiveness, Trust, Motivation
The five stages Dr. Bruce Tuckman (1965) introduced of group development - ANS Forming,
Storming, Norming, Performing, Adjorning
Forming - ANS In this stage, team members may be meeting for the first time. Often, no one
really knows much about anyone else on the team. It may be premature to refer to this group of
individuals as a team. It is a time of introduction and forming relationships and understanding
from exchange of information.
Storming - ANS Team members are beginning to know about each other, but they do not yet
understand how to work together. Members may "jockey for position" within the team. The
dynamics of working together beyond any written statement of "roles and responsibilities" are
being established. Personalities surface, showing the strengths, weaknesses, and personal
needs of each individual on the team. Integration into a team may come with some struggle and
conflict.
Norming - ANS Team members have "figured out" how they will interact with each other.
Working relationships are beginning to form. Trust and understanding is beginning to form
between team members. They are beginning to feel comfortable working together and openly
and willingly sharing information.
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Performing - ANS Team members are fully comfortable working together. Trust has been
developed. Working relationships have jelled. Work is being conducted and project progress is
occurring.
Adjourning - ANS This only occurs when all the team's work has been completed and the
team is no longer required. This may occur at any time in the project life cycle.
Co-located Teams - ANS involves team members physically working at the same location or
holding project meetings together in a common setup.
Virtual Teams - ANS are teams whose members interact primarily through electronic
communications. Members of a virtual team may be within the same building or across
continents.
Two common situations occur that may prompt a change to the baseline scope - ANS The
scope may be expanded to include additional functionality or the scope may be diminished due
to changes in the project environment such as reduced funding or requirements or changing
time/due date.
Scope creep - ANS occurs when the project team integrates enhancements to the scope
without proper evaluation and approval.
work performance data - ANS will identify the work activities that are completed, partially
completed, or not started.
risk register - ANS is a list of potential risks, how the risks will be monitored, and what action
will be taken should the risk event occur.
corrective action - ANS is a document issued to identify quality failures and how they will be
corrected. The deliverable itself may need to be reworked and the project plan may need to be
revised to ensure that future deliverables do not include the same error.
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,The Four Categories of Change - ANS Contingency plans, improvement changes, external
events, scope change
The change management system - ANS is in place to formally identify, evaluate, decide, and
communicate project changes.
Recording - ANS is the process of documenting and archiving project-related information.
Reporting - ANS is a key nonverbal communications methodology used to inform and to
document project information.
Weekly status reports that are often working documents for the team to communicate: -
ANS Accomplishments, Issues, Schedules, Resource utilization
Monthly status reports for senior stakeholders that would include: - ANS Project overview
bragging about progress, Issues including red light (critical) problems needing immediate
resolution, yellow light items that are warning flags, and resolved issues, Current
accomplishments, Future plans for the next month, Resource utilization and plans
Monthly Financial Report - ANS showing progress against the budget quantifying monies
spent and planned to be spent and identifying issues with recommendations for resolution
Change management reporting - ANS showing changes identified, requiring approval, and
resolution.
Project controls - ANS are the data gathering, management, and analytical processes used to
predict, understand, and constructively influence the time and cost outcomes of a project or
program.
Three Aspects of Project Quality - ANS quality management, quality assurance, and quality
control.
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Quality management - ANS is the process of identifying the customer's requirements and
how they will be measured.
Quality assurance - ANS is the process of validating that the requirements and measurements
are appropriate for the project environment.
Quality control - ANS is the process of monitoring and changing project execution to ensure
that activities are being executed as planned and will result in meeting the customer
requirements. It is the monitoring and controlling process that occurs during project execution.
Standards - ANS are requirements that are generally accepted by a group of firms that
produce similar products or services.
Requirements - ANS are what the customer needs to achieve from the completed project.
Quality audits - ANS are rigorous reviews of the project performance. These reviews are
often completed by groups of experts outside of the project team such as a company's quality
assurance (QA) department or an outside consultant.
positive outcomes of the audit - ANS Identifying issues before we go into production
Identifying best practices that can be adopted by future project teams
Identifying lessons learned that can improve performance on other projects
Identifying problems that can be corrected before additional costs are incurred
Checklists - ANS are one way of monitoring that activities/tasks have been addressed and
one method of assuring that all needed documents are written.
project charters - ANS contain enough information to understand who the project sponsor
and project manager are, the purpose the project, a general idea of the scope, budget, and
schedule.
4 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
