ARC SPECIALIST TRAINING PRACTICE
SCRIPT UPDATED 2026 TESTED SOLUTIONS
⫸ AGENT RPT AGREEMENT 2
By the terms of the Agent Reporting Agreement, a full service agency
location must be all of the following EXCEPT
A. open and freely accessible to the public.
B. held out to the public as an office for the sale of air transportation.
C. staffed by citizens or nationals of the U.S., or aliens authorized
employment in the U.S.
D. open a minimum of forty (40) hours per week. Answer: Answer: D
⫸ AGENT RPT AGREEMENT 3
What are the MINIMUM staffing requirements for each authorized
agency location?
A. One part-time employee with 2 years experience in either selling
general travel services to the public or supervising a business offering
such services.
B. One full-time Manager Qualifier
,C. Two full-time employees with 2 years experience in either selling
general travel services to the public or supervising a business offering
such services
D. One full-time employee with 5 years experience in either selling
general travel services to the public or supervising a business offering
such services Answer: Answer: B
⫸ AGENT RPT AGREEMENT 4
What is an authorized agency required to do when temporarily closing a
location?
A. Store all ARC traffic documents off-site and send an inventory to
ARC .
B. Suspend its bond or letter of credit for the duration of the temporary
closure.
C. File a written request with ARC within ten (10) days of the temporary
closure.
D. Return all ARC traffic documents together with a complete inventory
to ARC Answer: Answer: C
⫸ AGENT RPT AGREEMENT 5
An agent is required to do all of the following EXCEPT
A. maintain ethical standards of business at all times.
,B. accept or receive service of summons or any other process on behalf
of the carrier or ARC
C. identify any sales to itself and/or such other persons under common
control with the Agent.
D. obtain specific permission of the carrier before using any credit card
which is issued in the name of the Agent for the purchase of air
transportation for sale or resale to other persons. Answer: Answer: B
⫸ AGENT RPT AGREEMENT 6
All of the following will result in an Agent being subject to additional
operating requirements (i.e., increased bond, letter of credit or Cash
Security Deposit, reduced ticket stock, discontinued use of ETDN's)
EXCEPT
A. two or more dishonored drafts with no immediate payment upon
demand within any twelve month period.
B. two or more late (i.e., beyond 24 hours after notice to the Agent from
ARC) weekly sales reports within any twelve month period.
C. three or more credit card chargebacks within any twelve month
period, with no immediate reimbursement (i.e., within 96 hours after
notice to the Agent) to either ARC or the carrier.
D. where the Agent has been declared in default for financial or
reporting irregularities and has refused to surrender ARC traffic
documents and airline identification plates but such declaration is
withdrawn prior to the Agent's termination. Answer: Answer: C
, ⫸ AGENT RPT AGREEMENT 7
If no air transportation or ancillary service transactions were made
during a 7-day period (Monday through Sunday) ARC will
A. surrender all traffic documents to ARC.
B. provide ARC with a written report explaining why no sales were
made during that week.
C. increase its bond or letter of credit.
D. automatically the Agent's IAR sales report on behalf of the Agent.
Answer: Answer: D
⫸ AGENT RPT AGREEMENT 8
An ARC Specialist should be aware that all of the following give the
appearance that there may be, or has been, fraudulent conduct within an
agency EXCEPT
A. failure to include in a report all ARC traffic documents issued
through the close of the sales report period.
B. permitting blank, prevalidated, or partially written ARC traffic
documents (paper format), or ARC-issued numbers (electronic format)
to be removed from the authorized agency location for issuance
elsewhere.
C. falsification of reports, traffic documents or other documents.
SCRIPT UPDATED 2026 TESTED SOLUTIONS
⫸ AGENT RPT AGREEMENT 2
By the terms of the Agent Reporting Agreement, a full service agency
location must be all of the following EXCEPT
A. open and freely accessible to the public.
B. held out to the public as an office for the sale of air transportation.
C. staffed by citizens or nationals of the U.S., or aliens authorized
employment in the U.S.
D. open a minimum of forty (40) hours per week. Answer: Answer: D
⫸ AGENT RPT AGREEMENT 3
What are the MINIMUM staffing requirements for each authorized
agency location?
A. One part-time employee with 2 years experience in either selling
general travel services to the public or supervising a business offering
such services.
B. One full-time Manager Qualifier
,C. Two full-time employees with 2 years experience in either selling
general travel services to the public or supervising a business offering
such services
D. One full-time employee with 5 years experience in either selling
general travel services to the public or supervising a business offering
such services Answer: Answer: B
⫸ AGENT RPT AGREEMENT 4
What is an authorized agency required to do when temporarily closing a
location?
A. Store all ARC traffic documents off-site and send an inventory to
ARC .
B. Suspend its bond or letter of credit for the duration of the temporary
closure.
C. File a written request with ARC within ten (10) days of the temporary
closure.
D. Return all ARC traffic documents together with a complete inventory
to ARC Answer: Answer: C
⫸ AGENT RPT AGREEMENT 5
An agent is required to do all of the following EXCEPT
A. maintain ethical standards of business at all times.
,B. accept or receive service of summons or any other process on behalf
of the carrier or ARC
C. identify any sales to itself and/or such other persons under common
control with the Agent.
D. obtain specific permission of the carrier before using any credit card
which is issued in the name of the Agent for the purchase of air
transportation for sale or resale to other persons. Answer: Answer: B
⫸ AGENT RPT AGREEMENT 6
All of the following will result in an Agent being subject to additional
operating requirements (i.e., increased bond, letter of credit or Cash
Security Deposit, reduced ticket stock, discontinued use of ETDN's)
EXCEPT
A. two or more dishonored drafts with no immediate payment upon
demand within any twelve month period.
B. two or more late (i.e., beyond 24 hours after notice to the Agent from
ARC) weekly sales reports within any twelve month period.
C. three or more credit card chargebacks within any twelve month
period, with no immediate reimbursement (i.e., within 96 hours after
notice to the Agent) to either ARC or the carrier.
D. where the Agent has been declared in default for financial or
reporting irregularities and has refused to surrender ARC traffic
documents and airline identification plates but such declaration is
withdrawn prior to the Agent's termination. Answer: Answer: C
, ⫸ AGENT RPT AGREEMENT 7
If no air transportation or ancillary service transactions were made
during a 7-day period (Monday through Sunday) ARC will
A. surrender all traffic documents to ARC.
B. provide ARC with a written report explaining why no sales were
made during that week.
C. increase its bond or letter of credit.
D. automatically the Agent's IAR sales report on behalf of the Agent.
Answer: Answer: D
⫸ AGENT RPT AGREEMENT 8
An ARC Specialist should be aware that all of the following give the
appearance that there may be, or has been, fraudulent conduct within an
agency EXCEPT
A. failure to include in a report all ARC traffic documents issued
through the close of the sales report period.
B. permitting blank, prevalidated, or partially written ARC traffic
documents (paper format), or ARC-issued numbers (electronic format)
to be removed from the authorized agency location for issuance
elsewhere.
C. falsification of reports, traffic documents or other documents.
