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Most queuing models assume what type of service discipline? - 🧠ANSWER
✔✔FIFO
When the assumptions of the M/M/1, M/M/S, M/D/1, and limited-population
queuing models do not hold true, there are no other approaches available
to us. True or False? - 🧠ANSWER ✔✔False
As the level of service increases, the cost of providing service - 🧠ANSWER
✔✔Increases
Most bank teller services are operated with what kind of system? -
🧠ANSWER ✔✔Multiple-server, single-phase
,What are the two most important cost considerations in queuing problems?
- 🧠ANSWER ✔✔cost of providing service and cost of waiting time
Which distribution most frequently describes the arrival rate in queuing
theory? - 🧠ANSWER ✔✔Poisson
The body of knowledge about waiting lines is called - 🧠ANSWER
✔✔Queuing theory
What is another name for a waiting line? - 🧠ANSWER ✔✔Queue
Which of the following is NOT one of the techniques that Disney uses to try
to keep visitors happy while waiting in line?
A. Entertains people while they wait
B. Posts signs telling visitors how many minutes until they reach each ride
C. Makes lines appear to be constantly moving forward
D. Serves drinks - 🧠ANSWER ✔✔Serves drinks
Customers who ________ refuse to join the waiting line because it is too
long to suit their needs or interests. - 🧠ANSWER ✔✔Balk
Which distribution most frequently describes the service time in queuing
theory? - 🧠ANSWER ✔✔Negative exponential
, As the level of service increases, the cost of waiting time - 🧠ANSWER
✔✔Decreases
Which of the following is NOT a type of "waiting cost?"
A. A customer not returning because the line was too long
B. Adding an additional server
C. Idle employees awaiting machine repairs
D. A customer leaving a line because it was too long - 🧠ANSWER
✔✔Adding an additional server
One use of inventory is - 🧠ANSWER ✔✔to provide a hedge against
inflation.
What is the cost to prepare a machine or process for production? -
🧠ANSWER ✔✔Setup cost
What is a system for ordering items that have little or no value at the end of
a sales period? - 🧠ANSWER ✔✔Single-period inventory model
For seasonal products, the service level should be set to equal -
🧠ANSWER ✔✔shortage cost / (overage cost + shortage cost).
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