Coverage Guide (2026/2027)
Florida Insurance Claims Adjusting & Businessowners Policy (BOP) | Key Domains: Florida
Insurance Code & Regulations, Claims Handling Practices & Ethics, Property & Casualty Coverages,
Businessowners Policy (BOP) Inclusions/Exclusions, Liability Principles, and Florida-Specific
Catastrophe Response | Expert-Aligned Structure | Exam Prep & Coverage Guide Format
Introduction
This structured Florida Claims Adjuster Exam Prep for 2026/2027 provides a comprehensive
practice test and detailed guide to Businessowners Policy (BOP) coverage. It is designed to prepare
candidates for the state licensing exam by emphasizing Florida-specific insurance laws, ethical
claims practices, and the intricate details of the BOP, a cornerstone commercial policy.
Guide Structure:
● BOP Coverage Detailed Guide: (POLICY ANALYSIS & ENDORSEMENTS)
● Comprehensive Practice Test: (110 FLORIDA-FOCUSED QUESTIONS)
Answer Format
All correct answers and coverage determinations must appear in bold and cyan blue, accompanied
by concise rationales explaining the specific Florida statute or insurance rule, the correct
application of a BOP coverage provision or exclusion, the ethical standard for claims handling, the
principle of liability adjustment, and why alternative options are non-compliant with Florida law or
misrepresent standard policy language and adjusting practices.
BOP Coverage Detailed Guide
The Businessowners Policy (BOP) is a packaged commercial policy combining property, business
interruption, and general liability coverages for small to medium-sized businesses. It is not available
for high-risk operations (e.g., bars, manufacturers).
Key Coverages:
, ● Building Coverage: Covers owned or rented structures used for business.
● Business Personal Property (BPP): Covers furniture, inventory, equipment up to $2,500
off-premises.
● Business Income & Extra Expense: Reimburses lost income and necessary operating
expenses during restoration (typically 12 months).
● General Liability: Covers bodily injury, property damage, personal/advertising injury
arising from business operations.
Common Exclusions:
● Flood, earthquake, war, nuclear hazard
● Auto liability (requires separate commercial auto policy)
● Professional liability (errors & omissions)
● Employee dishonesty (unless added via endorsement)
● Intentional acts
Florida-Specific Endorsements:
● Hurricane Deductible: Required for properties in coastal zones; typically 2%, 5%, or 10%
of insured value.
● Sinkhole Loss Coverage: Optional but must be offered in writing per Florida Statute
§627.706.
Comprehensive Practice Test (110 Questions)
1. Under Florida law, how soon must an insurer acknowledge receipt of a claim?
Within 14 calendar days. Per Florida Administrative Code Rule 69O-170.121(1), insurers must
acknowledge claims promptly—within 14 days—or risk violation of unfair claims settlement practices.
2. A BOP typically excludes which of the following?
Commercial auto liability. The BOP does not cover liability arising from owned, hired, or non-owned
autos. A separate commercial auto policy is required. Other exclusions include flood, professional
services, and intentional acts.
3. What is the minimum notice period an insurer must give before canceling a BOP in Florida
for nonpayment?
10 days. Under Florida Statute §627.4133, cancellation for nonpayment requires at least 10 days’
written notice. For other reasons (e.g., material misrepresentation), 45 days’ notice is required.
4. Which Florida statute governs unfair insurance trade practices, including claims handling?
Florida Statute §626.9541. This statute prohibits misrepresentation, failure to acknowledge claims,
and refusal to pay without reasonable investigation—key ethical standards for adjusters.
5. A restaurant’s BOP covers a customer who slips on a wet floor. This falls under: