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and Design
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Analysis 1and
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Designtop
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EditionSELLER-
by Kenneth E. Kendall
TEST BANK FOR
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,2026: All Chapters
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Analysis
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and Design
Rationales
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Kendall.pdf-2026/2027
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Analysis 2and
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by Kenneth E. Kendall
Systems Analysis and Design, 11th Edition (Kendall/Kendall)
Chapter 1 Systems, Roles, and Development Methodologies
1.1 Multiple Choice
1) Which of these software packages are not open source software (OSS)?
A) Microsoft Windows
B) Mozilla Firefox Web browser
C) Apache Web server
D) A Linux operating system
SELECTED ANSWER: A
Diff: 1 Page Reference: 15
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems
analysis and design.
2) Which of these characteristics is most important to a systems analyst?
A) communicator
B) problem solver
C) programmer
D) project manager
SELECTED ANSWER: B
Diff: 2 Page Reference: 4
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
pg. 1
file:///C:/Users/user/Downloads/Test%20Bank%20for%20Systems%20Analysis%20and%20Design%2011th%20Ed
ition%20By%20Kenneth%20Kendall,%20Julie%20Kendall.pdf
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,2026: All Chapters
Test Bank
|| Verified
for Systems
Questions
Analysis
& Detailed
and Design
Rationales
11th |Edition
Guaranteed
by Kenneth
Test
PassBank
|E.
Updated
Kendall.pdf-2026/2027
for Systems
Version.,Page
Analysis 3and
freshness
of 461
Designtop
11th
STUVIA
EditionSELLER-
by Kenneth E. Kendall
3) Which of these statements concerning the systems development life cycle
is true?
A) Designing the system is the first step in the SDLC.
B) No phase can occur until the previous phase is completed.
C) Although each phase is presented discretely, it is never accomplished as a
separate step.
D) There is widespread agreement that the SDLC is composed of seven phases.
SELECTED ANSWER: C
Diff: 1 Page Reference: 4
AACSB: Information technology
Learning Objective: 1a-Understand the need for systems analysis and design in
organizations.
4) System maintenance must be performed to:
A) correct software errors.
B) add new features that have never been requested before.
C) remove features that none of the users are using.
D) keep programmers employed.
SELECTED ANSWER: A
Diff: 3 Page Reference: 8
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
5) Which of these is not used by analysts when adopting CASE tools?
A) communicating more effectively with users
pg. 2
file:///C:/Users/user/Downloads/Test%20Bank%20for%20Systems%20Analysis%20and%20Design%2011th%20Ed
ition%20By%20Kenneth%20Kendall,%20Julie%20Kendall.pdf
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, 2026: All Chapters
Test Bank
|| Verified
for Systems
Questions
Analysis
& Detailed
and Design
Rationales
11th |Edition
Guaranteed
by Kenneth
Test
PassBank
|E.
Updated
Kendall.pdf-2026/2027
for Systems
Version.,Page
Analysis 4and
freshness
of 461
Designtop
11th
STUVIA
EditionSELLER-
by Kenneth E. Kendall
B) expediting the local area network
C) increasing productivity
D) integrating the work done during life cycle stages
SELECTED ANSWER: B
Diff: 1 Page Reference: 9
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems
analysis and design.
6) An encyclopedia that is used to store all project information is called:
A) a data dictionary.
B) an upper CASE tool.
C) a CASE repository.
D) a lower CASE tool.
SELECTED ANSWER: C
Diff: 3 Page Reference: 9
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems
analysis and design.
7) Which of the following is not a dimension used to categorize an open
source community?
A) programming style
B) environment
C) user community
pg. 3
file:///C:/Users/user/Downloads/Test%20Bank%20for%20Systems%20Analysis%20and%20Design%2011th%20Ed
ition%20By%20Kenneth%20Kendall,%20Julie%20Kendall.pdf
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Test Bank
|| Verified
for Systems
Questions
Analysis
& Detailed
and Design
Rationales
11th |Edition
Guaranteed
by Kenneth
Test
PassBank
|E.
Updated
Kendall.pdf-2026/2027
for Systems
Version.,Page
Analysis 1and
freshness
of 461
Designtop
11th
STUVIA
EditionSELLER-
by Kenneth E. Kendall
TEST BANK FOR
Page 1 of 461 -2026/2027 freshness top STUVIA SELLER-Test Bank for Systems Analysis and Design 11th Edition by Kenneth E. Kendall Page 1
,2026: All Chapters
Test Bank
|| Verified
for Systems
Questions
Analysis
& Detailed
and Design
Rationales
11th |Edition
Guaranteed
by Kenneth
Test
PassBank
|E.
Updated
Kendall.pdf-2026/2027
for Systems
Version.,Page
Analysis 2and
freshness
of 461
Designtop
11th
STUVIA
EditionSELLER-
by Kenneth E. Kendall
Systems Analysis and Design, 11th Edition (Kendall/Kendall)
Chapter 1 Systems, Roles, and Development Methodologies
1.1 Multiple Choice
1) Which of these software packages are not open source software (OSS)?
A) Microsoft Windows
B) Mozilla Firefox Web browser
C) Apache Web server
D) A Linux operating system
SELECTED ANSWER: A
Diff: 1 Page Reference: 15
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems
analysis and design.
2) Which of these characteristics is most important to a systems analyst?
A) communicator
B) problem solver
C) programmer
D) project manager
SELECTED ANSWER: B
Diff: 2 Page Reference: 4
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
pg. 1
file:///C:/Users/user/Downloads/Test%20Bank%20for%20Systems%20Analysis%20and%20Design%2011th%20Ed
ition%20By%20Kenneth%20Kendall,%20Julie%20Kendall.pdf
Page 2 of 461 -2026/2027 freshness top STUVIA SELLER-Test Bank for Systems Analysis and Design 11th Edition by Kenneth E. Kendall Page 2
,2026: All Chapters
Test Bank
|| Verified
for Systems
Questions
Analysis
& Detailed
and Design
Rationales
11th |Edition
Guaranteed
by Kenneth
Test
PassBank
|E.
Updated
Kendall.pdf-2026/2027
for Systems
Version.,Page
Analysis 3and
freshness
of 461
Designtop
11th
STUVIA
EditionSELLER-
by Kenneth E. Kendall
3) Which of these statements concerning the systems development life cycle
is true?
A) Designing the system is the first step in the SDLC.
B) No phase can occur until the previous phase is completed.
C) Although each phase is presented discretely, it is never accomplished as a
separate step.
D) There is widespread agreement that the SDLC is composed of seven phases.
SELECTED ANSWER: C
Diff: 1 Page Reference: 4
AACSB: Information technology
Learning Objective: 1a-Understand the need for systems analysis and design in
organizations.
4) System maintenance must be performed to:
A) correct software errors.
B) add new features that have never been requested before.
C) remove features that none of the users are using.
D) keep programmers employed.
SELECTED ANSWER: A
Diff: 3 Page Reference: 8
AACSB: Information technology
Learning Objective: 1b-Realize what the many roles of a systems analyst are.
5) Which of these is not used by analysts when adopting CASE tools?
A) communicating more effectively with users
pg. 2
file:///C:/Users/user/Downloads/Test%20Bank%20for%20Systems%20Analysis%20and%20Design%2011th%20Ed
ition%20By%20Kenneth%20Kendall,%20Julie%20Kendall.pdf
Page 3 of 461 -2026/2027 freshness top STUVIA SELLER-Test Bank for Systems Analysis and Design 11th Edition by Kenneth E. Kendall Page 3
, 2026: All Chapters
Test Bank
|| Verified
for Systems
Questions
Analysis
& Detailed
and Design
Rationales
11th |Edition
Guaranteed
by Kenneth
Test
PassBank
|E.
Updated
Kendall.pdf-2026/2027
for Systems
Version.,Page
Analysis 4and
freshness
of 461
Designtop
11th
STUVIA
EditionSELLER-
by Kenneth E. Kendall
B) expediting the local area network
C) increasing productivity
D) integrating the work done during life cycle stages
SELECTED ANSWER: B
Diff: 1 Page Reference: 9
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems
analysis and design.
6) An encyclopedia that is used to store all project information is called:
A) a data dictionary.
B) an upper CASE tool.
C) a CASE repository.
D) a lower CASE tool.
SELECTED ANSWER: C
Diff: 3 Page Reference: 9
AACSB: Information technology
Learning Objective: 1c-Fundamentals of SDLC, Agile, and Object-Oriented systems
analysis and design.
7) Which of the following is not a dimension used to categorize an open
source community?
A) programming style
B) environment
C) user community
pg. 3
file:///C:/Users/user/Downloads/Test%20Bank%20for%20Systems%20Analysis%20and%20Design%2011th%20Ed
ition%20By%20Kenneth%20Kendall,%20Julie%20Kendall.pdf
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