WGU Managing Human Capital - C202 - chap12
Questions and Verified Answers
safety culture Correct Answer: the shared safety attitudes, beliefs, and practices that shape employees'
safety behavior
Problem-focused coping strategies Correct Answer: deal directly with the cause of stress
emotion-focused coping strategies Correct Answer: focus on the emotions brought on by the stressor
Workplace bullying Correct Answer: a repeated mistreatment of another employee through verbal abuse;
conduct that is threatening, humiliating, or intimidating; or sabotage that interferes with the other
person's work
Workplace violence Correct Answer: any act or threat of physical violence, harassment, intimidation, or
other threatening disruptive behavior that occurs at the workplace
Ergonomics Correct Answer: designing the work environment to
reduce the physical and psychological demands placed on employees
Cumulative trauma disorders Correct Answer: skeletal and muscle injuries that occur when the same
muscles are used to perform tasks repetitively
Occupational Safety and Health Administration (OSHA) Correct Answer: created by the Occupational
Safety and Health Act to set and enforce
protective workplace safety and health standards
OSHA standards Correct Answer: rules describing the methods employers must legally follow to protect
their workers from hazards
Employee wellness programs Correct Answer: any initiative designed to increase company performance
or employee performance or morale through improved employee health
wellness incentives Correct Answer: rewards for engaging in healthy behavior or participating in
wellness programs
Questions and Verified Answers
safety culture Correct Answer: the shared safety attitudes, beliefs, and practices that shape employees'
safety behavior
Problem-focused coping strategies Correct Answer: deal directly with the cause of stress
emotion-focused coping strategies Correct Answer: focus on the emotions brought on by the stressor
Workplace bullying Correct Answer: a repeated mistreatment of another employee through verbal abuse;
conduct that is threatening, humiliating, or intimidating; or sabotage that interferes with the other
person's work
Workplace violence Correct Answer: any act or threat of physical violence, harassment, intimidation, or
other threatening disruptive behavior that occurs at the workplace
Ergonomics Correct Answer: designing the work environment to
reduce the physical and psychological demands placed on employees
Cumulative trauma disorders Correct Answer: skeletal and muscle injuries that occur when the same
muscles are used to perform tasks repetitively
Occupational Safety and Health Administration (OSHA) Correct Answer: created by the Occupational
Safety and Health Act to set and enforce
protective workplace safety and health standards
OSHA standards Correct Answer: rules describing the methods employers must legally follow to protect
their workers from hazards
Employee wellness programs Correct Answer: any initiative designed to increase company performance
or employee performance or morale through improved employee health
wellness incentives Correct Answer: rewards for engaging in healthy behavior or participating in
wellness programs
