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Electronic Commerce the exchange of good, service, and money among firms, between
firms and their customers, and between customers, supported by communication technologies,
and in specific the internet.
Business-to-consumer (B2C) Transactions between businesses and their customers ex.
person buys a book from amazon
Business to Business (B2B) Transactions among businesses ex. manufacturer conducts
business over the web with its suppliers
Consumer-to-business (C2B) Transactions between customers and businesses ex. person
offers their photography at shutter stock.com
Consumer-to-consumer (C2C) transactions between people not necessarily working
together ex. person purchases memorabilia from another person on eBay
mobile commerce (m-commerce) any electronic transaction or information interaction
conducted using a wireless, mobile device and mobile networks that leads to a transfer of real
or perceived value in exchange for information, services, or goods
E-government the use of information systems to provide citizens, organizations, and other
governmental agencies with information about public services and to allow for interaction with
the government.
Government-to-citizen (G2C) government to individual citizens
Government to business (G2C) business relationships with all levels of government
, Government to Government (G2G) Electronic interactions that take place between
countries or between different levels of government within a country.
online banking The use of the internet to carry out banking transactions
online brokerage The use of the Internet to obtain information about stock quotes and
manage financial portfolios.
FinTech (Financial Technology) technologies that support activities in the financial sector
Brick-and-mortar business strategy A business approach exclusively utilizing physical
locations, such as department stores, business offices, and manufacturing plants, without an
online presence.
E-tailing Electronic retailing; the online sales of goods and services.
Click-only business strategy A business approach that exclusively utilizes an online presence.
Companies using this strategy are also referred to as virtual companies.
Click-and-Mortar Business Strategy A business approach utilizing both physical locations and
virtual locations. Also referred to as "bricks-and-clicks."
Disintermediation The phenomenon of cutting out the "middleman" in transactions and
reaching customers more directly and efficiently.
long tail the large parts of consumer demand that are outside the relatively small number of
mainstream tastes
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Electronic Commerce the exchange of good, service, and money among firms, between
firms and their customers, and between customers, supported by communication technologies,
and in specific the internet.
Business-to-consumer (B2C) Transactions between businesses and their customers ex.
person buys a book from amazon
Business to Business (B2B) Transactions among businesses ex. manufacturer conducts
business over the web with its suppliers
Consumer-to-business (C2B) Transactions between customers and businesses ex. person
offers their photography at shutter stock.com
Consumer-to-consumer (C2C) transactions between people not necessarily working
together ex. person purchases memorabilia from another person on eBay
mobile commerce (m-commerce) any electronic transaction or information interaction
conducted using a wireless, mobile device and mobile networks that leads to a transfer of real
or perceived value in exchange for information, services, or goods
E-government the use of information systems to provide citizens, organizations, and other
governmental agencies with information about public services and to allow for interaction with
the government.
Government-to-citizen (G2C) government to individual citizens
Government to business (G2C) business relationships with all levels of government
, Government to Government (G2G) Electronic interactions that take place between
countries or between different levels of government within a country.
online banking The use of the internet to carry out banking transactions
online brokerage The use of the Internet to obtain information about stock quotes and
manage financial portfolios.
FinTech (Financial Technology) technologies that support activities in the financial sector
Brick-and-mortar business strategy A business approach exclusively utilizing physical
locations, such as department stores, business offices, and manufacturing plants, without an
online presence.
E-tailing Electronic retailing; the online sales of goods and services.
Click-only business strategy A business approach that exclusively utilizes an online presence.
Companies using this strategy are also referred to as virtual companies.
Click-and-Mortar Business Strategy A business approach utilizing both physical locations and
virtual locations. Also referred to as "bricks-and-clicks."
Disintermediation The phenomenon of cutting out the "middleman" in transactions and
reaching customers more directly and efficiently.
long tail the large parts of consumer demand that are outside the relatively small number of
mainstream tastes