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Exam (elaborations)

SMART SERVE QUESTIONS AND CORRECT ANSWERS 2026

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SMART SERVE QUESTIONS AND CORRECT ANSWERS 2026

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SMART SERVE
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SMART SERVE










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Institution
SMART SERVE
Course
SMART SERVE

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Uploaded on
January 15, 2026
Number of pages
23
Written in
2025/2026
Type
Exam (elaborations)
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T / F: The Government of Canada issues licences for the sale and service of alcohol in Ontario. -
correct answers F: The AGCO issues licences for the sale, service and delivery of alcohol and is
responsible for regula ng the alcohol, gaming and horse racing sectors and cannabis retail in
accordance with the principles of honesty and integrity, and in the public interest. In doing so,
the AGCO administers the Liquor Licence and Control Act, 2019, the Gaming Control Act, 1992,
and the Horse Racing Licence Act, 2015 and the Cannabis Licence Act, 2018. The AGCO also
administers the charity lo ery licensing Order-in-Council 1413/08.



T/F: The minimum age for someone to sell, serve, handle or deliver alcohol in Ontario is 18. -
correct answers T: The minimum age for someone to sell, serve, handle or deliver alcohol in
Ontario is 18. They must also be Smart Serve cer fied.



T/F: You could be held civilly and/or criminally liable if you serve too much alcohol to a
customer. -correct answers T: The Liquor Licence and Control Act, 2019 (LLCA) is legisla on that
outlines the laws and regula ons affec ng the sale, service and delivery of alcohol in Ontario.
This includes that a licensee cannot permit intoxica on, and cannot sell or serve someone who
is or appears to be intoxicated.



T/F: A er an intoxicated customer has le your establishment, you are no longer liable for him
or her. -correct answers F: Your liability does not end when the customer leaves. If you have
served a customer to the point of intoxica on, you are liable for them un l they are sober again.



T/F: Drinking coffee will help a person who is intoxicated sober up faster -correct answers F:
Drinking coffee, water or ea ng food will not help someone sober up faster. Once alcohol has
been absorbed by the body and moves into the bloodstream, only me will help.

,T/F: An 8 ounce glass of beer is equal to an 8 ounce glass of wine. -correct answers F: There are
big differences in the alcohol content found in beer, wine, and spirits. This program will
introduce a benchmark called a "Standard Drink" to help you es mate the amount of alcohol
each customer has consumed.



T/F: You can refuse the sale of alcohol to any customer even if they produce a valid I.D. -correct
answers T: It is your legal obliga on to refuse the sale of alcohol to anyone if you have reason to
believe he/she is intoxicated and/or you suspect they may be purchasing alcohol for an
underage person.



T/F: A customer can show iden fica on without a photo to prove they are age 19 or older. -
correct answers F: A valid I.D. is one that is issued by the government and must include a
person's photograph and date of birth.



T/F: If an intoxicated customer arrives at your establishment, you should not let them in. -
correct answers T: You cannot allow an intoxicated customer to enter or remain on the premises
of a licensed establishment.



T/F: On average, the body can metabolize approximately 2 standard drinks in one hour. -correct
answers F: On average, the body can metabolize approximately 1 standard drink per hour.



T/F: Alcohol is a s mulant that speeds up the central nervous system. -correct answers F:
Alcohol is a depressant that slows down the central nervous system and impacts how a person
thinks, acts and moves.



T/F: Once alcohol gets into the bloodstream it will be carried throughout the body, into ssues
and organs (e.g. the brain). -correct answers T: Alcohol begins to move through the stomach,
intes nes, and into the bloodstream, even as the first drink is being consumed. Every heartbeat
then carries it throughout the body, into ssues and organs.

, T/F: The amount of alcohol in the bloodstream is called Blood Alcohol Concentra on (BAC). -
correct answers T: Blood Alcohol Concentra on is measured by the amount of alcohol
(milligrams) found in 100 millilitres of blood and is shown in grams per 100mL.



T/F: The body uses chemicals in the liver to break down (metabolize) the alcohol so that it can
be eliminated from the body. -correct answers T: The body uses chemicals in the liver to break
down (metabolize) the alcohol so that it can be eliminated from the body.



T/F: Approximately 60% of the alcoholic content will be slowly eliminated from the
bloodstream. The remaining 40% will be eliminated through a person's breath, sweat, and
urine. -correct answers F: Approximately 90% of the alcoholic content will be slowly eliminated
from the bloodstream. The remaining 10% will be eliminated through a person's breath, sweat,
and urine.



How many ounces would it take for spirits containing 30% alcohol to equal a Standard Drink? -
correct answers A serving of 2 ounces with 30% alcohol will equal one Standard Drink. (60 ÷ 30
= 2).



1.5 ounces (43 mL) with 40% alcohol is one Standard Drink of: -correct answers SPIRITS



5 ounces (142 mL) with 12% alcohol is one Standard Drink of: -correct answers WINE (I got this
one wrong be careful)



12 ounces (341 mL) with 5% alcohol is one Standard Drink of: -correct answers BEER



What is the formula for calcula ng a Standard Drink? -correct answers The formula for
calcula ng a Standard Drink is: 60 ÷ alcohol percentage = amount (in ounces).



How many Standard Drinks are there in 3 ounces of spirits with 40% alcohol? -correct answers 2
Standard Drinks (3 ounces ÷ 1.5 ounces = 2 Standard Drinks).
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