MADM 701 Ch 1 Exam Questions with Correct Answers| Latest Update Guaranteed Success
Paradigm Shift Not only recognize and appreciate the importance of human resources but
also use recent history as a catalyst for change in the understanding and management of
human resources
Challenges View employees as assets rather than costs
Make employees feel valued
Recognize and appreciate the importance of human resources
Management Dimensions (Skills) Technical
Conceptual
Human
Theory X assumption that employees are lazy and only interested in money
Technical Managemnt Dimension functional expertise
Conceptual Managemnt Dimension being able to see the big picture and how different parts
of organization work together
Human Managemnt Dimension people skills
Organizational Behavior Approach Human behavior more complicated than just providing
good pay, proper working conditions, and job security
Organizational Behavior Approach Employees are complex, and theoretical understanding
supported by research is needed before applications are made to manage employees
, One-eighth Situation Only 1/8 of organizations buy into importance and value of human
resources, incorporate high performance work practices, and stick with these practices
Reasons for Knowing-Doing Gap Talk but no action
Fear
Internal competition
Poorly designed and complex measurement systems
Reliance on precedent
Evidence-Based Management Use hard facts and empirical evidence to make decisions
Evidence-Based Management Make organizational decisions informed by social science and
organizational research
Evidence-Based Management Move decisions away from personal preference and
unsystematic experience toward those based on the best available scientific evidence
Evidence-Based Management Satisfies the need to refocus management education based
on valid theory and research, translated for effective practice
Hawthorne Studies Beginning of the systematic study and understanding of organizational
behavior
Illumination Studies Effect of light intensity on employee productivity
Productivity increased even at moonlight level
Relay Room Study Effect of workday length, rest breaks, and pay on productivity
Productivity increased even when factors returned to normal
Paradigm Shift Not only recognize and appreciate the importance of human resources but
also use recent history as a catalyst for change in the understanding and management of
human resources
Challenges View employees as assets rather than costs
Make employees feel valued
Recognize and appreciate the importance of human resources
Management Dimensions (Skills) Technical
Conceptual
Human
Theory X assumption that employees are lazy and only interested in money
Technical Managemnt Dimension functional expertise
Conceptual Managemnt Dimension being able to see the big picture and how different parts
of organization work together
Human Managemnt Dimension people skills
Organizational Behavior Approach Human behavior more complicated than just providing
good pay, proper working conditions, and job security
Organizational Behavior Approach Employees are complex, and theoretical understanding
supported by research is needed before applications are made to manage employees
, One-eighth Situation Only 1/8 of organizations buy into importance and value of human
resources, incorporate high performance work practices, and stick with these practices
Reasons for Knowing-Doing Gap Talk but no action
Fear
Internal competition
Poorly designed and complex measurement systems
Reliance on precedent
Evidence-Based Management Use hard facts and empirical evidence to make decisions
Evidence-Based Management Make organizational decisions informed by social science and
organizational research
Evidence-Based Management Move decisions away from personal preference and
unsystematic experience toward those based on the best available scientific evidence
Evidence-Based Management Satisfies the need to refocus management education based
on valid theory and research, translated for effective practice
Hawthorne Studies Beginning of the systematic study and understanding of organizational
behavior
Illumination Studies Effect of light intensity on employee productivity
Productivity increased even at moonlight level
Relay Room Study Effect of workday length, rest breaks, and pay on productivity
Productivity increased even when factors returned to normal
