MADM 701 Exam Questions with Correct Answers| Latest Update Guaranteed Success
What are some of the major challenges facing today's and tomorrow's organizations? at the
organization level, understanding global competition and diversity, and trying to solve ethical
problems and dilemmas.
What are some of the major challenges facing today's and tomorrow's management?
catalyst for paradigmic change in the way we understand and manage human resources
Challenges
-View employees as assets rather than costs
-Make employees feel valued
-Recognize and appreciate the importance of human resources
What is a paradigm? model, pattern, or example.
-Now used - broad model, framework, way of thinking, scheme for understanding reality.
-Establishes rules written or unwritten, defines boundaries, tells one how to behave w/in the
boundaries to be successful.
How will the paradigm shift affect management? Not only recognize and appreciate the
importance of human resources but also use recent history as a catalyst for change in the
understanding and management of human resources
What are the implications of this paradigm shift for organizational behavior? situation arises
in which those in the existing paradigm may not even see the changes that are occurring or
reason and draw logical inference and perceptions about changes. Explains resistance to
change and why its difficult to move from old to new paradigm management.
Management Dimensions (Skills)
-Technical
-Human
-Conceptual
, Technical management dimensions functional expertise
managers functional expertise in accounting/engineering/marketing/information technology
and managing supply chain.
Human management dimensions people skills
Conceptual management dimensions being able to see the big picture and how different
parts of organization work together
Traditional Human Relations Approach
Theory X assumption that employees are lazy and only interested in money
Organizational Behavior Approach Human behavior more complicated than just providing
good pay, proper working conditions, and job security
Employees are complex, and theoretical understanding supported by research is needed before
applications are made to manage employees
Status of Organizational Behavior to Real World Management
One-eighth Situation Only 1/8 of organizations buy into importance and value of human
resources, incorporate high performance work practices, and stick with these practices
Knowing-Doing Gap (Hawthorne Studies) The gap between managers knowing the value of
the human factor and strategies to improve performance but doing nothing about it
Reasons for Knowing-Doing Gap--> (Meaning what are 5 sources that prevent managers from
effective implementation/sustainability) Talk but no action
Fear
What are some of the major challenges facing today's and tomorrow's organizations? at the
organization level, understanding global competition and diversity, and trying to solve ethical
problems and dilemmas.
What are some of the major challenges facing today's and tomorrow's management?
catalyst for paradigmic change in the way we understand and manage human resources
Challenges
-View employees as assets rather than costs
-Make employees feel valued
-Recognize and appreciate the importance of human resources
What is a paradigm? model, pattern, or example.
-Now used - broad model, framework, way of thinking, scheme for understanding reality.
-Establishes rules written or unwritten, defines boundaries, tells one how to behave w/in the
boundaries to be successful.
How will the paradigm shift affect management? Not only recognize and appreciate the
importance of human resources but also use recent history as a catalyst for change in the
understanding and management of human resources
What are the implications of this paradigm shift for organizational behavior? situation arises
in which those in the existing paradigm may not even see the changes that are occurring or
reason and draw logical inference and perceptions about changes. Explains resistance to
change and why its difficult to move from old to new paradigm management.
Management Dimensions (Skills)
-Technical
-Human
-Conceptual
, Technical management dimensions functional expertise
managers functional expertise in accounting/engineering/marketing/information technology
and managing supply chain.
Human management dimensions people skills
Conceptual management dimensions being able to see the big picture and how different
parts of organization work together
Traditional Human Relations Approach
Theory X assumption that employees are lazy and only interested in money
Organizational Behavior Approach Human behavior more complicated than just providing
good pay, proper working conditions, and job security
Employees are complex, and theoretical understanding supported by research is needed before
applications are made to manage employees
Status of Organizational Behavior to Real World Management
One-eighth Situation Only 1/8 of organizations buy into importance and value of human
resources, incorporate high performance work practices, and stick with these practices
Knowing-Doing Gap (Hawthorne Studies) The gap between managers knowing the value of
the human factor and strategies to improve performance but doing nothing about it
Reasons for Knowing-Doing Gap--> (Meaning what are 5 sources that prevent managers from
effective implementation/sustainability) Talk but no action
Fear
