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Workplace Software and Skills: Test Bank (2026–2027)

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Provides the Workplace Software and Skills Test Bank for the 2026–2027 academic year, including assessment questions designed to support instruction and evaluation.

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Uploaded on
January 15, 2026
Number of pages
154
Written in
2025/2026
Type
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  • openstax answers

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OpenStax Workplace Software and Skills Test Bank
Chapter 1: Technology in Everyday Life and Business


OpenStax Workplace Software and Skills
Test Bank
Chapter 1: Technology in Everyday Life and Business



Review Questions
Multiple Choice
1. What was the weight of Z1, the first modern computer?
A. Z1 weighed over 2,500 pounds, which is about 500 times the weight of today’s average
laptop computer.
B. Z1 weighed over 2,000 pounds, which is about 400 times the weight of today’s average
laptop computer.*
C. Z1 weighed over 1,500 pounds, which is about 300 times the weight of today’s average
laptop computer.
D. Z1 weighed over 1,000 pounds, which is about 200 times the weight of today’s average
laptop computer.

LO: 1.1.1
Difficulty: Easy

2. Based on the percentage of women in the U.S. workforce, should a higher percentage of
women work in STEM fields?
A. Yes. Women comprise about 45 percent of the U.S workforce, but less than 25 percent of
STEM field employees are women.
B. No. Women comprise about 45 percent of the U.S workforce, and about 45 percent of STEM
field employees also are women.
C. Yes. Women comprise about 50 percent of the U.S workforce, but less than 30 percent of
STEM field employees are women.*
D. No. Women comprise about 50 percent of the U.S workforce, and about 50 percent of STEM
field employees also are women.

LO: 1.1.1
Difficulty: Difficult

3. Why was Xerox’s Alto computer considered revolutionary?
A. It included a screen with elements, such as folders and buttons, which were controllable with
a mouse.*
B. It was the first microcomputer that was usable and affordable to average consumers.
C. It introduced the floppy disk, which provided the means to easily store and move data.

For more free, peer-reviewed, openly licensed resources visit OpenStax.org.

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OpenStax Workplace Software and Skills Test Bank
Chapter 1: Technology in Everyday Life and Business

D. It was the first computer that offered applications for use in fields other than science and
engineering.

LO: 1.1.1
Difficulty: Moderate

4. Before the late 1990s and early 2000s, many people did not see the value of owning a
personal computer for home use. What changed their minds?
A. expansion of the internet, improved interfaces, and customizable features*
B. lower costs and smaller computer sizes
C. better laptops that could be easily moved between home and the office
D. the ability to use video features like Zoom to communicate

LO: 1.1.2
Difficulty: Easy

5. Why is an operating system one of the most important components of a computing device?
A. It allows data to be stored and easily moved from one computing device to another.
B. It enables computing devices to operate with a single processing unit, making them smaller
and more user-friendly.
C. It creates customizable features for users, such as color schemes.
D. It handles the interactions between the hardware and software components of a computing
device.*

LO: 1.1.4
Difficulty: Moderate

6. How is robotics distinguished from automation?
A. Robotics is the process of using computers or machines to complete tasks that humans can
do, while automation refers to machines that can be programmed to complete tasks that
humans cannot do.
B. Robotics includes machines that can be programmed to complete tasks that humans cannot
do, while automation is the process of using computers or machines to complete tasks that
humans can do.*
C. Robotics can be both a technical and mechanical process, while automation is strictly a
mechanical process.
D. Robotics is generally limited to manufacturing processes, while automation can be used in all
industries.

LO: 1.1.4
Difficulty: Easy



For more free, peer-reviewed, openly licensed resources visit OpenStax.org.

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OpenStax Workplace Software and Skills Test Bank
Chapter 1: Technology in Everyday Life and Business

7. In the workplace, which essential skills cannot be replicated by technology?
A. communication, microprocessing, and creative problem solving
B. communication, fostering cross-functional collaborations, and autonomous decision making
C. communication, data analysis, and creative problem solving
D. communication, fostering cross-functional collaborations, and creative problem solving*

LO: 1.1.5
Difficulty: Easy

8. When you turned on your computer this morning, you couldn’t run any of your programs.
Which part of your computer may have stopped working?
A. random access memory (RAM)
B. CPU’s microprocessor
C. motherboard*
D. information processing cycle

LO: 1.2.1
Difficulty: Difficult

9. What sequence of events is included in the information processing cycle?
A. input, programming, microprocessing, and output
B. input, data analysis, programming, and output
C. input, processing, storage, and output*
D. input, logic compilations, processing, and output

LO: 1.2.2
Difficulty: Easy

10. Your computer is taking longer than usual to retrieve information. Which part of your
computer likely is not working properly?
A. motherboard
B. hard disk
C. information processing cycle
D. cache*

LO: 1.2.2
Difficulty: Difficult

11. What is the difference between HTTPS and HTTP?
A. HTTPS has more RAM, which makes it faster and more efficient than HTTP.
B. HTTPS is more secure than HTTP because the protocol includes a “pass” safety inspector that
protects users’ information.*


For more free, peer-reviewed, openly licensed resources visit OpenStax.org.

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