Source - Answers Creates and communicates a message
Receiver - Answers Receives the message from the source
Message - Answers Stimulus or meaning produced by the source for the receiver
Channel - Answers Message travels between source and receiver
Feedback - Answers Message the receiver sends to the source
Environment - Answers physical surroundings
Context - Answers Psychological expectations of the source and receiver
Interference - Answers anything that blocks or distorts communication
Oral Application of Source - Answers Jay makes a telephone call to Heather
Written Application of Source - Answers Jay writes an email to Heather
Oral Application of Reciever - Answers Heather listens to Jay
Written Application of Receiver - Answers Heather reads Jay's email
Oral Application of Message - Answers Jay asks Heather to participate in a conference call at
3:15.
Written Application of Message - Answers Jay's e-mail asks Heather to participate in a
conference call at 3:15.
Oral Application of Channel - Answers The channel is the telephone.
Written Application of Channel - Answers The channel is e-mail.
Oral Application of Feedback - Answers Heather says yes
Written Application of Feedback - Answers Heather replies with an e-mail saying yes.
Oral Application of Environment - Answers Heather is traveling by train on a business trip when
she receives Jay's phone call.
Written Application of Environment - Answers Heather is at her desk when she receives Jay's e-
mail.
Oral Application of Context - Answers Heather expects Jay to send an e-mail with the call-in
information for the call. Jay expects to do so, and does.