CMAA- Processing Incoming Mail Correctly Solved Questions And
Answer 2026
1. How should incoming mail be tx and why? as confidential because of the
HIPAA Privacy
Rule
2. What should assistants do with do not open it. Forward it to the person
mail marked confidential, private or to whom it is addressed
personal?
several times a day
3. How often should assistants check
email and fax machines?
immediately after the mail is delivered
4. When should assistants open letters
and envelopes?
a letter opener
5. What tool should assistants use to
open letters?
6. What should be done with envelopes once If the contents include the
name and return
letters are opened? address of the sender, the envelopes should
be discarded
7. What should be used to keep track of when date stamp marks when mail
arrives, so that
mail was received and why? you can make sure that it is handled in a
timely manner
8. What should be done with the mail once it it should be routed according to
whom it is
is opened? addressed
9. What type of mail should assistants magazines and newspapers, bills for oflce
han- dle? purchases, payments from health
insurance companies and patients,
1/
13
, CMAA- Processing Incoming Mail Correctly Solved Questions And
Answer 2026
advertisements, re- quest for copies of medical records
10. What should be done after mail is routed? it should be sorted according to
urgency and
importance
2/
13
Answer 2026
1. How should incoming mail be tx and why? as confidential because of the
HIPAA Privacy
Rule
2. What should assistants do with do not open it. Forward it to the person
mail marked confidential, private or to whom it is addressed
personal?
several times a day
3. How often should assistants check
email and fax machines?
immediately after the mail is delivered
4. When should assistants open letters
and envelopes?
a letter opener
5. What tool should assistants use to
open letters?
6. What should be done with envelopes once If the contents include the
name and return
letters are opened? address of the sender, the envelopes should
be discarded
7. What should be used to keep track of when date stamp marks when mail
arrives, so that
mail was received and why? you can make sure that it is handled in a
timely manner
8. What should be done with the mail once it it should be routed according to
whom it is
is opened? addressed
9. What type of mail should assistants magazines and newspapers, bills for oflce
han- dle? purchases, payments from health
insurance companies and patients,
1/
13
, CMAA- Processing Incoming Mail Correctly Solved Questions And
Answer 2026
advertisements, re- quest for copies of medical records
10. What should be done after mail is routed? it should be sorted according to
urgency and
importance
2/
13
