Already Passed Answers Graded A+
2025-2026 Updated.
Organization Structure - Answer -Skeletal framework for OB
-"Pattern of interactions & coordination that links the technology, tasks, and human
components of the organization accomplishes its purposes."
Organizational Theory Foundation: Historical Roots: Chester Barnard - Answer -Book: "The
Functions of the Executive"
--"Formal Organization:" system of consciously coordinated activities of two or more persons
-Stressed the cooperative aspects of organizations.
Modern Theoretical Foundation - Answer -Organization was viewed as a "system made up of
interacting parts;" stresses input of the external environment
Contingency Approach - Answer No single best way to organize
-Organizational design must be fitted to the existing environmental conditions
-Organizations change through internal transformation/adaptation
Organizational Ecology Theory: Natural Selection/Ecological view - Answer -Org. ecology
theory challenges the contingency approach.
-Process of the "survival of the fittest"/selection & replacement
Information Processing & organizational learning - Answer Based on systems theory and
emphasize the important of GENERATIVE over adaptive learning in rapid evolving external
environments
Learning Organization: Single Loop - Answer Improving organization's capacity to achieve
known objectives
-Org is learning without significant change in its basic assumptions
Learning Organization: Double Loop - Answer Reevaluates the nature of organization's
objectives and the values/beliefs surrounding them.
-Changing the organization's culture
-Org's learning "how to learn"
, Adaptive Learning - Answer -first stage of learning organization
-adapting to environmental changes
-Adaptive Changes: Learn Six Sigma, TQM
Generative Learning - Answer -Creativity and innovation, going beyond just adapting to
change and being ahead of it.
-Total reframing of org's experiences and learning from that process
Three major dimensions/characteristics of learning organizations - Answer -Presence of
Tension: stems from the gap between org's vision & reality; suggest the learning org continuous
questions and challenges status quo.
-Systems Thinking: shared vision of employees throughout the whole org, and openness of new
ideas and external environment.
-Culture Facilitating Learning: org culture places a high value on process of learning and goes
beyond mere lip service by setting mechanisms in place for suggestions, teams, empowerment,
and empathy.
OB in Learning Org - Answer -Adaptive: employees' reacting to environmental changes with
routine, standard responses that often result in only short-run solutions.
-Generative: affect the way personnel defines and solves problems; employees taught how to
examine the effect of their decisions and change their behaviors as needed.
Learning Org's characterized by HUMAN-ORIENTED CULTURAL VALUES - Answer -Everyone
can be a source of useful ideas; dispensing access to valuable info to personnel
-People closest to the problem have best ideas regarding how to solve it
-Learning flows up & down; managers & employees can benefit
-Mistakes should be viewed as learning opportunities
Establishing a Learning Org - Answer -Breaking out of bureaucracies
-Develop systemic thinking among managers; identifying source of conflict and make astute
trade-offs
**Managers must learn to encourage their people to redirect energies towards substance of
disagreements rather than toward personality clashes or political infighting.
-Develop creativity among personnel.
--Promote and help unlearn creativity: persona flexibility and willingness to take risks. Also,
willingness to accept failure!
--"Ready, fire, aim"