CRS Exam UPDATED ACTUAL QUESTIONS
AND CORRECT ANSWERS
Who does the Control Room Supervisor (CRS) report to? - CORRECT ANSWER The
CRS reports to the SSM or STM.
What is the CRS responsible for in the SOC? - CORRECT ANSWER Monitoring
cameras and the security system.
What does the CRS do as a weather watcher? - CORRECT ANSWER Monitors local
weather info and alerts decision-makers to hazards.
How does the CRS process visitors? - CORRECT ANSWER Uses the DCAT Security
Dashboard and may use on-shift responders if high volume.
What logs and records must the CRS maintain? - CORRECT ANSWER All logs and
records outlined in the SOP.
When must the CRS record welfare checks? - CORRECT ANSWER For monitored
and Equivalent sites, using the incident management system.
What role does the CRS take during severity events if SSM/STM is absent? - CORRECT
ANSWER Incident Commander.
What can the CRS recommend regarding personnel? - CORRECT
ANSWER Discipline of assigned security officers to the SSM or STM.
What standards must the CRS ensure for shift personnel? - CORRECT
ANSWER Proper uniform and personal appearance standards.
What issues must a CRS escalate? - CORRECT ANSWER Personnel and payroll
issues they cannot fix at their level.
AND CORRECT ANSWERS
Who does the Control Room Supervisor (CRS) report to? - CORRECT ANSWER The
CRS reports to the SSM or STM.
What is the CRS responsible for in the SOC? - CORRECT ANSWER Monitoring
cameras and the security system.
What does the CRS do as a weather watcher? - CORRECT ANSWER Monitors local
weather info and alerts decision-makers to hazards.
How does the CRS process visitors? - CORRECT ANSWER Uses the DCAT Security
Dashboard and may use on-shift responders if high volume.
What logs and records must the CRS maintain? - CORRECT ANSWER All logs and
records outlined in the SOP.
When must the CRS record welfare checks? - CORRECT ANSWER For monitored
and Equivalent sites, using the incident management system.
What role does the CRS take during severity events if SSM/STM is absent? - CORRECT
ANSWER Incident Commander.
What can the CRS recommend regarding personnel? - CORRECT
ANSWER Discipline of assigned security officers to the SSM or STM.
What standards must the CRS ensure for shift personnel? - CORRECT
ANSWER Proper uniform and personal appearance standards.
What issues must a CRS escalate? - CORRECT ANSWER Personnel and payroll
issues they cannot fix at their level.
