CPHQ PRACTICE EXAM QUESTIONS WITH CORRECT ANSWERS

CPHQ PRACTICE EXAM QUESTIONS WITH vv vv vv vv




CORRECT ANSWERS 2025 vv vv vv




Which of the following is the most effective way to integrate performance improvement concepts thro
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ughout an organization?
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A. quarterly newsletters vv




B. Monthly lectures vv




C. quality teams vv




D. continuous monitoring - CORRECT ANSWER -Quality teams include participation by front-
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line staff, which allows direct integration of performance improvement into practice.
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Domain: Organizational Leadership vv vv




Which of the following is the best example of an outcome measure?
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A. availability of computers vv vv




B. pathway compliance vv




C. mortality rate vv




D. laboratory turnaround - CORRECT ANSWER -Mortality rate - vv vv vv vv vv vv vv




an outcome measure is used to determine how the system or improvement project impacts the patie nt.
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Domain: Health Data Analytics vv vv vv




The quality improvement directory is responsible for the coordination of accreditation survey activities.
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Responsibilities will most likely include:
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A. facilitating self- vv




assessments of compliance with standards, communicating new requirements to pertinent parties, and
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distributing the agenda for the survey.
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B. educating staff to all standards, writing the survey report, and completing the survey application.
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C. developing a protocol for a mock survey, conducting unannounced surveys, and challenging the surv
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ey report.
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D. preparing for unannounced surveys, disseminating the survey report, and developing new standard
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v v s - CORRECT ANSWER -facilitating self-
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,assessments of compliance with standards, communicating new requirements to pertinent parties, and
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distributing the agenda for the survey -
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these are essential functions for overseeing the accreditation process.
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Domain: Organizational Leadership
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Generic screening is an example of risk
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A. evaluation

B. reduction

C. prevention

D. identification - CORRECT ANSWER - vv vv vv vv




Identification is the first step in disease management/ risk management
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Domain: Patient Safety vv vv




A medication error occurred and resulted in a severe adverse outcome. In addition to informing the pa
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tient and/or family, a healthcare quality professional should
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A. perform a regression analysis vv vv vv




B. implement new technology vv vv




C. reassign the employees involved vv vv vv




D. conduct a root cause analysis - CORRECT ANSWER -Conduct a root cause analysis -
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exploration of system and process issues should be the primary function of a root cause analysis.
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Domain: Patient Safety vv vv




According to continuous quality improvement principles, which of the following concepts is most impo
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rtant?
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A. financial impact vv




B. constancy of purpose vv vv




C. resistance of change vv vv




D. performance of individuals - CORRECT ANSWER -Constancy of purposevv vv vv vv vv vv vv vv

, Domain: Organizational Leadership vv vv




One difference between continuous quality improvement and traditional quality assurance is that quali
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ty improvement always
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A. requires the application of statistical process control vv vv vv vv vv vv




B. excludes monitoring and evaluation of care provided vv vv vv vv vv vv




C. focuses on systems or processes vv vv vv vv




D. addresses potential problems - CORRECT ANSWER -focuses on systems or processes -
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quality improvement is focused on systems, processes, and groups to improve. Quality assurance is fo
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cused on monitoring problem areas or individuals.
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Domain: Organizational Leadership vv vv




Which of the following should a Quality Council provide to best ensure success of performance improv
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ement teams?
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A. facilitator and recorder vv vv




B. empowerment and training vv vv




C. indicators and a data analyst vv vv vv vv




D. standards and procedures - CORRECT ANSWER -Empowerment and training -
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these are two key elements for ensuring success for the teams
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Domain: Organizational Leadership vv vv




A root cause analysis team examined a serious medication error and recommended changes. Which of
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the following should be done next?
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A. Random checks for compliance should be made by patient safety staff
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B. The Quality Council should review medication errors quarterly
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C. The process owner should implement and assess effectiveness
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D. Monthly reports should be sent to the regulatory body - CORRECT ANSWER -
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The process owner should implement and assess effectiveness -
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the recommended changes need to be assigned ownership
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