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CPA - Certified Public Accountant
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Institution
CPA - Certified Public Accountant
Course
CPA - Certified Public Accountant

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Uploaded on
January 11, 2026
Number of pages
510
Written in
2025/2026
Type
Exam (elaborations)
Contains
Questions & answers

Subjects

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TEST BANK
Working in Groups: Communication Principles and Strategies

Isa Engleberg
AP

8th Edition
EX
SO
LU
TI
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,Table Of Contents
Chapter 1: Introduction to Group Communication 1

Chapter 2: Group Development 35
AP

Chapter 3: Participation in Groups 69

Chapter 4: Diversity in Groups 106

Chapter 5: Leadership in Groups 144
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Chapter 6: Verbal and Nonverbal Communication in Groups 178

Chapter 7: Listening and Responding in Groups 214

Chapter 8: Conflict and Cohesion in Groups 244
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Chapter 9: Decision Making and Problem Solving in Groups 279

Chapter 10: Critical Thinking and Argumentation in Groups 318

Chapter 11: Group Meetings 356
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Chapter 12: Group Presentations 378
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, Chapter 1
Introduction to Group Communication
Key: Answer, Page, Type, Learning Objective, Level

Type
AP
A=Applied C=Conceptual F=Factual Level
(1)=Easy; (2)=Moderate; (3)=Difficult

1% Easy

83 % Moderate
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16% Difficult

LO=Learning Objective
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SG=Used in Study Guide

p=page TB_Engleberg_


Chapter 1
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Multiple Choice Single Select

1) According to a study commissioned by the Association of American Colleges and
Universities (AAC&U) that asked 496 employers to rank the essential learning outcomes
TI
needed by college graduates entering the workforce, which outcome ranked highest?
a) ability to work in teams
b) critical thinking
O
c) digital literacy
d) ability to analyze and interpret data
N
e) the application of knowledge to real-world settings
S

Answer: a
Learning Objective 1.1: Describe the pervasiveness and importance of group work.
Topic 1.1: The Importance of Groups

, Difficulty Level: Easy
Skill Level: Understand the Concepts

2) The state in which the effective collaboration of group members produces better results than
AP
EX
SO
LU
TI
O
N
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