CHAPTER 8 MINI SIMULATION QUESTIONS & ANSWERS

CHAPTER8MINISIMULATIONQUESTIONS& b b b b b




ANSWERS b




1-
Based on what you see in the Employee Complaint Log, what type of culture has HydroHealth been exh
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ibiting? - correct answer-Market
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2- Which of the following methods do you recommend we use toZchange the culture? - correct answer- Role
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modeling, training, and coaching.
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3- Look at the memos on the right and choose the appropriate option based on the "Re:" subject. -
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correct answer-Training
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4- Based on what you just heard from Brianna, should HydroHealth shift its culture? If so, to what? -
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correct answer-Yes, they should shift toward a hierarchy culture.
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5-
It's as if the extra incentive is making employees even more aggresive with each other! WhatZshould we do? -
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correct answer-
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Your espoused values (what you say you value) and your enacted values (how you actually act) are not a
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ligned. You need to take action to align them.
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